Customer Service and Sales Director

hace 12 horas


Las Rozas, Madrid, España Iwg A tiempo completo
About the Role

We are seeking a highly skilled and experienced Customer Service and Sales Director to join our team at IWG. As a key member of our management team, you will be responsible for the smooth running of our business centre, focusing on exceptional customer service and driving sales growth.

Key Responsibilities
  • Manage the day-to-day operations of the centre, ensuring a high level of customer satisfaction and retention.
  • Develop and implement sales strategies to increase revenue and grow our customer base.
  • Lead and motivate a team of associates, providing training and development opportunities to enhance their skills and performance.
  • Build strong relationships with customers, understanding their business needs and providing tailored solutions to meet their requirements.
  • Collaborate with other departments to ensure seamless delivery of services and achieve business objectives.
Requirements
  • Proven experience in customer-facing roles, preferably in the hospitality or events industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Proficient in MS Office and other basic IT packages.
What We Offer

We offer a competitive salary package, a bright and inspiring work environment, and opportunities for training and development to enhance your skills and career progression.


  • Sales Director

    hace 5 días


    Las Rozas, Madrid, España Johnson Controls A tiempo completo

    About the RoleWe are seeking a highly experienced Sales Director to lead our commercial strategy and drive growth initiatives in ADT Spain. As a key member of our senior leadership team, you will be responsible for developing and executing sales growth strategies to achieve business objectives.Key ResponsibilitiesDevelop and execute sales growth strategies...

  • Sales Director

    hace 5 días


    Las Rozas, Madrid, España Johnson Controls A tiempo completo

    About the RoleWe are seeking a highly experienced Sales Director to lead our commercial strategy and drive growth initiatives in ADT Spain. As a key member of our senior leadership team, you will be responsible for developing and executing sales growth strategies to achieve business objectives.Key ResponsibilitiesDevelop and execute sales growth strategies...


  • Las Rozas, Madrid, España Trelleborg Sealing Solutions (Tss) A tiempo completo

    About Trelleborg Sealing Solutions (TSS)TSS is a leading provider of engineered polymer solutions for various industries. Our company is committed to innovation and application, working closely with top industry brands to accelerate their performance and drive their business forward.Job SummaryWe are seeking a highly skilled Customer Manager to join our...


  • Las Rozas, Madrid, España Ball Corporation A tiempo completo

    Job DescriptionJob Summary:The Senior Commercial Manager will lead commercially and strategically important accounts in Spain and Portugal, maximizing opportunities to drive profitable growth and ensuring efficiencies across all touch points.Key Responsibilities:Manage accounts for the company and deliver P&L results alongside the Commercial Director.Lead...


  • Las Rozas, Madrid, España Ball Corporation A tiempo completo

    Job DescriptionJob Summary:The Senior Commercial Manager will lead commercially and strategically important accounts in Spain and Portugal, maximizing opportunities to drive profitable growth and ensuring efficiencies across all touch points.Key Responsibilities:Manage accounts for the company and deliver P&L results alongside the Commercial Director.Lead...

  • Sales Associate

    hace 6 días


    Las Rozas, Madrid, España BURBERRY A tiempo completo

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Burberry. As a Sales Associate, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of visual merchandising standards.Key ResponsibilitiesSales & ServiceEmbody the Burberry Experience and...

  • Sales Associate

    hace 7 días


    Las Rozas, Madrid, España BURBERRY A tiempo completo

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Burberry. As a Sales Associate, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of visual merchandising standards.Key ResponsibilitiesSales & ServiceEmbody the Burberry Experience and...


  • Las Rozas, Madrid, España THE KOOPLES A tiempo completo

    We are seeking a highly motivated and experienced Full-Time Sales Assistant to join our team at THE KOOPLES. As a Sales Assistant, you will play a key role in delivering exceptional customer service and driving sales growth in our retail environment.Main Responsibilities:Target Focused Sales Performance: Proven sales experience and a strong track record of...


  • Las Rozas, Madrid, España THE KOOPLES A tiempo completo

    We are seeking a highly motivated and experienced Full-Time Sales Assistant to join our team at THE KOOPLES. As a Sales Assistant, you will play a key role in delivering exceptional customer service and driving sales growth in our retail environment.Main Responsibilities:Target Focused Sales Performance: Proven sales experience and a strong track record of...


  • Las Rozas, Madrid, España ISABEL MARANT A tiempo completo

    Isabel Marant is looking for a Senior Sales and Stylist Advisor for its store in Las Rozas. As a Senior Sales and Stylist Advisor, you will be an ambassador of the brand and your role will consist in the following: Contribute to the development of our brand's image by providing a unique in store experience and personalized fashion styling advisesDrive sales...


  • Las Rozas, Madrid, España Johnson Controls A tiempo completo

    Job SummaryThe Global Service Operations Manager is responsible for enabling service excellence and customer satisfaction through focused attention to Retail customers. This role requires a mindset of continuous improvement, operational excellence, and customer service.Key ResponsibilitiesMonitor and supervise customer support activities to ensure customers...


  • Las Rozas, Madrid, España Johnson Controls A tiempo completo

    Job SummaryThe Global Service Operations Manager is responsible for enabling service excellence and customer satisfaction through focused attention to Retail customers. This role requires a mindset of continuous improvement, operational excellence, and customer service.Key ResponsibilitiesMonitor and supervise customer support activities to ensure customers...


  • Las Rozas, Madrid, España Johnson Controls A tiempo completo

    **Job Summary**The Global Service Operations Manager at Johnson Controls is responsible for driving service excellence and customer satisfaction across the retail industry. This role requires a strategic mindset, operational expertise, and a customer-centric approach.**Key Responsibilities**Monitor and supervise customer support activities to ensure high...


  • Las Rozas, Madrid, España Johnson Controls A tiempo completo

    **Job Summary**The Global Service Operations Manager at Johnson Controls is responsible for driving service excellence and customer satisfaction across the retail industry. This role requires a strategic mindset, operational expertise, and a customer-centric approach.**Key Responsibilities**Monitor and supervise customer support activities to ensure high...

  • Retail Sales Consultant

    hace 4 semanas


    Las Rozas, Madrid, España Swatch Group A tiempo completo

    Company Overview The Swatch Group Ltd is a global leader in the design and distribution of high-quality watches, jewelry, and watch components. With a diverse portfolio of 16 renowned brands, Swatch Group is committed to excellence in craftsmanship and innovation in the watchmaking industry. Position Overview Are you passionate about customer...


  • Las Rozas, Madrid, España Swatch Group A tiempo completo

    Company Overview The Swatch Group Ltd is a global leader in the design and distribution of high-quality watches, jewelry, and watch components. With a diverse portfolio of 16 renowned brands, Swatch Group is committed to excellence in craftsmanship and innovation in the watchmaking industry. Position Overview Are you passionate about customer...


  • Las Rozas, Madrid, España Johnson Controls International A tiempo completo

    **Job Summary**We are seeking a highly skilled and experienced Service Delivery Manager to join our team at Johnson Controls International. As a Service Delivery Manager, you will be responsible for ensuring the successful deployment and maintenance of our innovative security solutions to our retail customers worldwide.**Key Responsibilities**Coordinate the...


  • Las Rozas, Madrid, España Johnson Controls International A tiempo completo

    **Job Summary**We are seeking a highly skilled and experienced Service Delivery Manager to join our team at Johnson Controls International. As a Service Delivery Manager, you will be responsible for ensuring the successful deployment and maintenance of our innovative security solutions to our retail customers worldwide.**Key Responsibilities**Coordinate the...


  • Las Rozas, Madrid, España Ball Corporation A tiempo completo

    Job Summary: We are seeking a highly skilled Senior Commercial Manager to lead commercially and strategically important accounts in Spain and Portugal. The ideal candidate will have a strong background in sales and customer supply chain management, with a proven track record of driving profitable growth and ensuring efficiencies across all touch points.Key...


  • Las Rozas, Madrid, España Ball Corporation A tiempo completo

    Job Summary: We are seeking a highly skilled Senior Commercial Manager to lead commercially and strategically important accounts in Spain and Portugal. The ideal candidate will have a strong background in sales and customer supply chain management, with a proven track record of driving profitable growth and ensuring efficiencies across all touch points.Key...