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About the Role
Hexagon PPM is seeking a skilled professional to join our Asset Lifecycle Intelligence division as an Implementation Consultant.
Key Responsibilities
- Collaborate with clients to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users.
- Test and troubleshoot the functionality of installed systems.
- Identify and document technical issues to be escalated to the product and system integration teams for resolution.
- Provide feedback based on client experiences to the product and professional services teams for product and process improvements.
- Work directly with clients on-site or provide project support remotely.
- Participate in pre-sales activities.
Requirements
- Process design expertise.
- Ability to provide feedback based on client experiences.
- Strong working relationships with clients.
- Delivering internal and external training.
- Familiarity with multiple solutions.
- Cost control experience is an advantage.
