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Head of Commercial Operations

hace 2 meses

Palma, Baleares, España MTS Globe A tiempo completo

About MTS Globe

MTS Globe is a leading provider of destination services, operating a network of 65 offices in 19 countries across the Mediterranean, Atlantic, and Black Sea regions. With a strong market presence in 27 source markets, the company serves over 6.3 million customers with 31 million overnights per year in over 20,000 hotels.

Our Vision

At MTS Globe, we strive to expand our network and create new business models in a rapidly changing distribution environment. Our goal is to deliver superior value to our clients through reliable and high-quality services, customized solutions, and advanced technological integrations.

Job Description

We are seeking a highly motivated and experienced Head of Commercial to join our dynamic team in Palma. As a key member of our commercial leadership team, you will play a crucial role in implementing our company's strategy and driving growth and expansion.

Main Responsibilities:

  1. Commercial Strategy and Planning

Develop and lead the implementation of our commercial strategy across all markets, in close collaboration with the Commercial Director.

Sales Channel Development

Identify and acquire new sales channels and commercial opportunities to drive revenue growth and expansion.

Commercial Performance Monitoring

Monitor and evaluate commercial activities performance, preparing reports for senior management and clients.

Operational Efficiency

Drive operational and cost efficiencies by identifying and streamlining processes, and further developing technology.

Strategic Partnerships

Partner and collaborate with cross-country teams to develop, drive, and implement a mid/long-term strategic commercial plan aligned with company business objectives.

Product Development

Develop and enhance products, portfolios, and services by sharing best practices and leading innovation.

Industry Engagement

Participate in national and international industry events, networking events, and workshops to stay up-to-date with industry trends and best practices.

Training and Development

Lead the preparation and execution of workshops and colleagues training to ensure commercial teams are equipped with the necessary skills and knowledge.

Acquisition Strategy

Lead and define acquisition strategy and scouting trips, and host clients where relevant and appropriate.

Requirements:

  1. Commercial Experience

Minimum 10 years of experience in a commercial, contracting, or product management position.

Education

Degree in Tourism or Business Administration.

Leadership Skills

Entrepreneurial mindset and great leadership skills to drive commercial growth and expansion.