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We are seeking a highly skilled Leadership Development Manager to join our team at Teleperformance Spain. As a key member of our organization, you will be responsible for developing and implementing strategies to enhance the leadership capabilities of our existing managers and create a pipeline of future leaders.
Key Responsibilities- Develop and Implement Leadership Development Strategies: Collaborate with the Regional Head of Training and Talent Development to design and implement effective leadership development programs that meet the needs of our organization.
- Identify Leadership Talent Development Needs: Analyze data to identify areas for improvement and develop initiatives to address these needs.
- Manage Leadership Development Programs: Plan, manage, and coordinate the delivery of leadership development programs, including curriculum development, training sessions, and coaching.
- Lead and Develop a Team: Manage a team of trainers and coaches, providing guidance, support, and coaching to help them develop their skills and expertise.
- Communicate Effectively: Develop and deliver training sessions, workshops, and presentations to various stakeholders, including senior leaders and employees.
- Manage Stakeholder Relationships: Build and maintain strong relationships with internal and external stakeholders, including clients and partners.
- Fluency in English: Fluency in English is mandatory, with Spanish or Portuguese knowledge preferred.
- Education and Experience: Bachelor's degree or higher, with a minimum of 2 years of experience in a leadership development role or sales operations.
- Strategic and Operational Expertise: Proven track record of designing, implementing, and measuring the impact of leadership development programs.
- Project Management and Program Development: Experience in managing multiple projects and programs simultaneously, with a focus on delivering results.
- Diagnostic and Analytical Skills: Strong diagnostic and analytical skills, with the ability to translate business demands into development solutions.
- Coaching and Stakeholder Management: Ability to coach and manage stakeholders, including senior leaders and employees.
- Communication and Presentation Skills: Strong written and oral communication skills, with the ability to present to various stakeholders.
- Competitive Salary: A competitive salary and benefits package.
- International Environment: The opportunity to work in a dynamic, international environment with a diverse team.
- Professional Development: Opportunities for professional growth and development, including training and coaching.
- Collaborative Culture: A collaborative and supportive culture that values teamwork and innovation.
