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Customer Service Representative
hace 2 meses
About the Role
We are seeking a highly skilled Customer Service Agent to join our team at Recruit4Work Sl. As a key member of our customer-facing team, you will play a vital role in ensuring that our customers have a memorable and enjoyable experience during their stay.
Key Responsibilities
- Assist guests with their queries and resolve issues in a timely and professional manner.
- Provide exceptional customer service via telephone and email, responding to customer enquiries regarding bookings, activities, and general information about the Dutch market.
- Offer advice and information on facilities and services, ensuring that customers have a seamless experience.
- Respond effectively to customer concerns and complaints, striving to find a quick and satisfactory solution.
- Collaborate with other departments to resolve customer issues efficiently.
- Help customers book accommodation, meals, and recreational activities, ensuring the accuracy of booking details and billing information.
Your Profile
We are looking for a candidate with high proficiency in Dutch (C2 level) and experience in customer service. You should possess thoroughness, autonomy, and good interpersonal skills. In return, we offer a competitive salary, bonuses, and opportunities for professional advancement and growth, bolstered by comprehensive training programs and avenues for internal promotion.
About Us
At Recruit4Work Sl, we pride ourselves on being a dynamic and highly motivated team. We offer a collaborative and adaptable work environment that fosters creativity and innovation. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
