Senior Manager, Data Center and Network Infrastructure Specialist
hace 3 días
We are seeking a highly experienced and skilled Senior Manager, Data Center and Network Infrastructure to lead our team of engineers in managing our data centers and network infrastructure, including cloud services.
Key Responsibilities- Lead a team of engineers (team size 30) in managing data centers and network infrastructure, including cloud services.
- Oversee the operation and maintenance of multiple data centers in various regions, and cloud infrastructure and services, to ensure optimal performance and scalability.
- Drive continuous service improvement initiatives to enhance operational efficiency and effectiveness.
- Implement and maintain high-quality standards across all platform and network operations.
- Monitor key performance indicators (KPIs) and service level agreements (SLAs), take corrective actions as necessary to meet or exceed targets.
- Ensure the security and integrity of data center and network operations.
- Develop and enforce security policies, procedures, and best practices.
- Stay current with industry trends and emerging threats to proactively address potential security risks.
- Collaborate with cross-functional teams to support business goals and objectives.
- Prepare and present detailed operational reports, including analysis of incident trends and performance metrics, to senior management.
- Minimum of 10 years of experience in data center and network operations, including cloud infrastructure.
- Proven experience in leading and managing high-performing technical teams.
- Strong knowledge of systems management: Monitoring and Performance, Configuration, Security, Capacity, Backup and Disaster Recovery, Automation and Documentation.
- Experience with Cloud operations and technologies, such as DevOps, configuration management and code deployment.
- Strong knowledge of ITIL framework with ITIL certification required.
- Strong understanding of network security principles and best practices.
- Experience with ISO 27K or other security certifications.
- Proficiency in using ServiceNow and Jira for IT service management and project tracking.
- Excellent communication, presentation, and interpersonal skills.
- Demonstrated ability to drive continuous improvement and operational excellence.
We are a global organization operating in 200 countries and speaking 60 different languages and cultures. We value diversity and inclusivity in our workplace and strive to create a comfortable and fun environment for our employees. We offer flexible work arrangements, including Flex Week, Flex Day, and Flex Location, as well as employee wellbeing programs and professional development opportunities.
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