Gucci Sales Consultant

hace 4 semanas

Palma, Baleares, España Luxury Goods Spain, S.L. A tiempo completo

About the Role

We are seeking a highly skilled and passionate individual to join our team as a Gucci Client Advisor at Luxury Goods Spain, S.L.

Key Responsibilities

  • Provide exceptional customer service by greeting, listening, and assisting customers in exceeding their needs, demonstrating an excellent knowledge of Gucci products and brand history.
  • Guarantee cross and up-selling for all product categories, ensuring customers receive tailored recommendations.
  • Build and strengthen relationships with customers, dealing with diverse nationalities and personalities, and creating a welcoming atmosphere.
  • Ensure qualitative monitoring and updating of customer information, utilizing Company tools (CRM), to retain existing customers and identify new high-potential ones.
  • Contribute to achieving individual and store goals, enhancing and developing the business, while fostering open and constructive communication with team members.
  • Manage the visual display of products in accordance with Gucci visual standards, ensuring store functional maintenance and appropriate product levels on the sales floor.
  • Follow Company grooming standards and policies.

Requirements

  • Proven experience in a similar role within fashion retail companies.
  • Proven ability to drive and exceed individual and store results.
  • Deep passion for fashion and luxury.
  • Excellent commercial awareness and customer attitude.
  • High flexibility and ability to adapt to diverse customers.
  • Team-player mentality.
  • Strong communication skills.
  • Ability to work in a fast-moving and dynamic environment.
  • Luxury product knowledge.
  • Fluent in Spanish and English.

About Us

Gucci is committed to building a diverse workforce, believing that diversity enriches the workplace and fosters adaptability to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

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