Spanish Speaking Sales Consultant

hace 3 días

Palma, Baleares, España Metro Markets Gmbh A tiempo completo
About the Role

We are seeking a motivated Telesales Consultant to support our sales team for the Spanish/Portuguese Market and contribute significantly to the success of Metro Markets GmbH.

Key Responsibilities
  • Provide telephone consultation to our key business customers, including restaurants, hotels, and small businesses, regarding our high-quality solutions in the field of commercial kitchen technology.
  • Conducting telephone consultations (inbound calls) to advise on and sell our high-quality commercial kitchen technology products, such as professional appliances for washing, cooking and cooling to our Spanish customers.
  • Proactively advising and selling our products and product bundles through outbound calls.
  • Creating individual offers, including clarifying details such as availability and conditions, in collaboration with business partners and respective teams.
  • Tracking customer inquiries and individual offers until successful completion.
  • Building and maintaining long-term customer relationships through regular contact and follow-up calls.
  • Identifying upselling and cross-selling opportunities to increase value for our customers.
  • Actively contributing to the continuous improvement of the inbound process by sharing expertise and introducing innovative ideas.
Requirements
  • Experience in the hospitality, restaurant and catering industry, or with the corresponding equipment/products in the HoReCa sector.
  • Strong communication skills and the ability to present yourself in a friendly and professional manner over the phone.
  • Ideally experience in sales or customer service in a telephone-based role.
  • You are a team player and enjoy contributing your ideas to optimize customer service continuously.
  • Affinity for the gastronomy industry and an interest in technical solutions are advantageous.
  • Native-level proficiency in Spanish/Portuguese and good English.
About Us

We create the future of B2B commerce by giving business relationships a platform. Our innovative product and exciting career opportunities in an agile environment with a start-up mentality make us an attractive employer. Join our diverse and vibrant international environment of 70+ different nationalities and enjoy flexible working hours, hybrid working, and a range of benefits including 25 days of vacation per year, health and wellbeing support, private health insurance, and much more.

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