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Sales Enablement Community Manager

hace 2 meses

Barcelona, Barcelona, España Schneider Electric A tiempo completo
About the Role

We are seeking a highly skilled Sales Enablement Community Manager to join our team at Schneider Electric. As a key member of our Global Sales domain team, you will play a critical role in ensuring our communities are aligned with our strategy and that our Network of excellence processes and structure are in place.

Key Responsibilities
  • Manage, animate, and support the Sales Community, providing regular communication to countries/entities through webinars and collaboration tools.
  • Act as the Single Point of Contact (SPOC) for community members, providing knowledgeable and legitimate support on related processes.
  • Stay close to all Program/Projects stakeholders to understand points that need to be cascaded down to countries/entities.
  • Voice community feedbacks and needs to relevant parties in Business and Digital.
  • Support the deployment of new functionalities within the process.
  • Provide Level 3 Support to Champions & Community.
  • Ensure the overall Sales community schedule is met with quality, involvement of Process Owners and appropriate DCR Digital Team members.
Community Management
  • Manage, animate, and support the Sales Super Champions' network to boost adoption of processes and solutions.
  • Identify and support local teams to implement the most efficient local Sales Organization.
  • Boost interaction within countries/entities Super Champions to share best practices and promote teamwork.
Change & Communication Strategy
  • Articulate the identification, planning, and execution of the Change & Communication Strategy of assigned tools, projects, or initiatives.
  • Execute Communication plans, including content creation, asset production, channel strategy & delivery.
  • Produce and deliver communication packages to ease local deployment and adoption of assigned tools, projects, or initiatives.
Global Training Management
  • Ensure process evolution & new functionalities from releases and projects are integrated inside Global Training Decks.
  • Answer any training needs within the community (refresh sessions, videos, best practices...).
Requirements
  • Bachelor/Master's degrees in business/Marketing or its equivalent.
  • Leadership with a strong ability to drive people.
  • Stakeholder Management: Ability to influence various stakeholders, build alignment.
  • Exceptional Communication Skills- Strong communication and organizational skills required to collaborate with stakeholders all over the world.
  • Capacity to work in multi-cultural teams and in a virtual mode.
  • Previous Experience in Communication, Digital Transformation, Change Management required.
  • Fluent in Office package, Content Management, and Collaboration tools: cloud storage, business networking.
  • Skills in video production & editing and graphic design.
  • Innovative, autonomous, curious, flexible, and a strong team spirit.
  • Motivated and passionate about Digital & IT.