Sales Enablement Community Manager
hace 2 semanas
The Sales Enablement Community Manager will play a crucial role in collaborating with the Global Sales domain team and Sales Process owners to ensure that the communities are aligned with the company's strategy. This individual will be responsible for managing, animating, and supporting the Sales Community, providing regular communication to countries/entities through webinars and collaboration tools.
Main Responsibilities:- Manage and animate the Sales Community, ensuring its alignment with the company's strategy.
- Provide regular communication to countries/entities through webinars and collaboration tools.
- Act as a Single Point of Contact (SPOC) for community members identified in all countries/entities.
- Support the deployment of new functionalities within the process.
- Provide Level 3 Support to Champions & Community.
- Ensure the overall Sales community schedule is met with quality, involvement of Process Owners, and appropriate DCR Digital Team members.
- Manage the Sales Super Champions' network to boost adoption of processes and solutions.
- Encourage interaction within countries/entities Super Champions to share best practices and promote teamwork.
- Articulate the identification, planning, and execution of the Change & Communication Strategy of assigned tools, projects, or initiatives.
- Execute communication plans, including content creation and asset production.
- Measure the effectiveness of communication delivered and implement improvement actions when applicable.
- Ensure process evolution & new functionalities from releases and projects are integrated inside Global Training Decks.
- Address any training needs within the community.
- Bachelor/Master's degree in Business/Marketing or equivalent.
- Strong leadership ability to drive people.
- Stakeholder Management: Ability to influence various stakeholders and build alignment.
- Exceptional Communication Skills: Strong communication and organizational skills required to collaborate with stakeholders globally.
- Capacity to work in multi-cultural teams and in a virtual mode.
- Previous experience in Communication, Digital Transformation, Change Management required.
- Languages: Fluent in English (written and spoken).
- Experience domains: Communication, Change Management, Graphic Design, Digital, Project Management.
- Proficient in Office package, Content Management, and Collaboration tools.
- Skills in video production & editing and graphic design.
- Innovative, autonomous, curious, flexible, and strong team spirit.
- Motivated and passionate about Digital & IT.
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Sales Enablement Community Manager
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