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Front Office Manager
hace 2 meses
We're seeking a highly skilled and experienced Front Office Manager to join our team at Ennismore. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring that our hotel's high standards are consistently met.
Key Responsibilities- Lead by example and coach and develop the Front Office team to provide top-notch guest experiences.
- Support the Duty Managers and work closely with the Hoxton teams to set selling strategies and maximize occupancy.
- Manage compliance, departmental budgeting, and relationship building with the wider heads of department and Hoxton teams.
- Provide a positive impact on the people you interact with, leaving them with a memorable experience.
- Previous experience in hospitality in a Front Office Manager role within a four or five-star hotel property.
- Fluency in Spanish and English; Catalan is preferable and additional languages will be highly valuable.
- Passionate about team development and a demonstrated experience in coaching and developing your team.
- Experience with using Opera Cloud or a similar property management system.
We offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive salary and benefits package.
