Assistant Front Office Manager

hace 3 días

Barcelona, Barcelona, España Accor A tiempo completo
Job Title: Assistant Front Office Manager

Company Description: SLS Barcelona, a five-star urban resort, offers a unique blend of seaside glamour and excellence in Barcelona's waterfront district.

Job Summary:

We are seeking an experienced Assistant Front Office Manager to join our pre-opening team at SLS Barcelona. As a key member of our Front Office team, you will be responsible for supervising the front desk operations, ensuring exceptional guest service, and maintaining a positive work environment.

Key Responsibilities:
  • Supervise the front desk team, ensuring efficient check-in, check-out, and guest registration processes.
  • Assist the Front Office Manager in fostering a positive and structured work environment, promoting a culture of excellence and guest satisfaction.
  • Oversee daily operations, including cash and credit transactions, guest complaints, and inquiries.
  • Coordinate with housekeeping and maintenance departments to ensure timely room readiness.
  • Support team members in handling guest inquiries and requests, and resolving guest complaints.
  • Implement strategies to enhance guest loyalty and satisfaction, contributing to positive online reviews and ratings.
Requirements:
  • Minimum of 2 years of Front Office experience in an upscale or lifestyle brand hotel.
  • Previous experience with pre-opening of a hotel is a plus.
  • Excellent verbal and written communication skills, with fluency in Spanish and English.
  • Ability to work independently and partner with others to promote an environment of teamwork.
  • High-level attention to detail, analytical thinking, and problem-solving skills.
What We Offer:

Join a dynamic and innovative team, committed to delivering exceptional hospitality experiences. Enjoy a competitive package, opportunities for development, and excellent discounts across the Ennismore family of brands.

  • Assistant Front Office Manager

    hace 3 días

    Barcelona, Barcelona, España Accor A tiempo completo

    Job Title: Assistant Front Office ManagerWe are seeking a highly skilled and experienced Assistant Front Office Manager to join our pre-opening team at SLS Barcelona. As a key member of our Front Office team, you will be responsible for ensuring the smooth operation of our hotel's front desk, guest services, and overall customer experience.Key...

  • Assistant Front Office Manager

    hace 3 días

    Barcelona, Barcelona, España Accor A tiempo completo

    Job Title: Assistant Front Office ManagerWe are seeking a highly skilled and experienced Assistant Front Office Manager to join our pre-opening team at SLS Barcelona. As a key member of our Front Office team, you will be responsible for ensuring the smooth operation of our hotel's front desk, guest services, and overall customer experience.Key...

  • Assistant Front Office Manager

    hace 3 días

    Barcelona, Barcelona, España Accor A tiempo completo

    Job Title: Assistant Front Office ManagerWe are seeking an experienced and skilled Assistant Front Office Manager to join our team at SLS Barcelona. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our hotel's front desk, guest services, and customer experience.Key Responsibilities:Supervise and...

  • Assistant Front Office Manager

    hace 3 días

    Barcelona, Barcelona, España Accor A tiempo completo

    Job Title: Assistant Front Office ManagerWe are seeking an experienced and skilled Assistant Front Office Manager to join our team at SLS Barcelona. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our hotel's front desk, guest services, and customer experience.Key Responsibilities:Supervise and...

  • Front Office Manager Assistant

    hace 4 semanas

    Barcelona, Barcelona, España SLS A tiempo completo

    {"Job Title": "Assistant Front Office Manager", "Job Description": "Key ResponsibilitiesAs an Assistant Front Office Manager at SLS Barcelona, you will be responsible for fostering a positive and structured work environment within the front office department. This includes assisting the Front Office Manager in maintaining a high level of guest satisfaction,...

  • Front Office Manager Assistant

    hace 4 semanas

    Barcelona, Barcelona, España SLS A tiempo completo

    {"Job Title": "Assistant Front Office Manager", "Job Description": "Key ResponsibilitiesAs an Assistant Front Office Manager at SLS Barcelona, you will be responsible for fostering a positive and structured work environment within the front office department. This includes assisting the Front Office Manager in maintaining a high level of guest satisfaction,...

  • Front Office Manager Assistant

    hace 3 días

    Barcelona, Barcelona, España Ennismore A tiempo completo

    Job Title: Assistant Front Office ManagerAt SLS Barcelona, we're looking for a highly skilled and experienced Assistant Front Office Manager to join our team. As a key member of our front office team, you will be responsible for assisting the Front Office Manager in fostering a positive and structured work environment within the department.Key...

  • Front Office Manager Assistant

    hace 3 días

    Barcelona, Barcelona, España Ennismore A tiempo completo

    Job Title: Assistant Front Office ManagerAt SLS Barcelona, we're looking for a highly skilled and experienced Assistant Front Office Manager to join our team. As a key member of our front office team, you will be responsible for assisting the Front Office Manager in fostering a positive and structured work environment within the department.Key...

  • Front Office Assistant

    hace 3 días

    Barcelona, Barcelona, España Ennismore A tiempo completo

    Front Office Intern Job DescriptionWe are seeking a highly motivated and enthusiastic Front Office Intern to join our team at The Hoxton, Poblenou. As a Front Office Intern, you will play a vital role in supporting the management of our day-to-day front office operations.Key Responsibilities:Deal with the coming and going of guests, ensuring all bills are...

  • Front Office Assistant

    hace 3 días

    Barcelona, Barcelona, España Ennismore A tiempo completo

    Front Office Intern Job DescriptionWe are seeking a highly motivated and enthusiastic Front Office Intern to join our team at The Hoxton, Poblenou. As a Front Office Intern, you will play a vital role in supporting the management of our day-to-day front office operations.Key Responsibilities:Deal with the coming and going of guests, ensuring all bills are...

  • Front Office Coordinator

    hace 3 días

    Barcelona, Barcelona, España Accor Hotels A tiempo completo

    Job Title: Front Office AssistantCompany Overview: Novotel Kuala Lumpur City Centre is a 5-star hotel located in the heart of Kuala Lumpur, offering luxurious accommodations and exceptional service.Job Summary: We are seeking a highly organized and customer-focused individual to join our front office team as a Front Office Assistant. The successful candidate...

  • Front Office Coordinator

    hace 3 días

    Barcelona, Barcelona, España Accor Hotels A tiempo completo

    Job Title: Front Office AssistantCompany Overview: Novotel Kuala Lumpur City Centre is a 5-star hotel located in the heart of Kuala Lumpur, offering luxurious accommodations and exceptional service.Job Summary: We are seeking a highly organized and customer-focused individual to join our front office team as a Front Office Assistant. The successful candidate...

  • Front Office Manager

    hace 3 días

    Barcelona, Barcelona, España Ennismore A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Front Office Manager to join our team at The Hoxton, Poblenou. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience.Key ResponsibilitiesLead by example and coach and develop the Front...

  • Front Office Manager

    hace 3 días

    Barcelona, Barcelona, España Ennismore A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Front Office Manager to join our team at The Hoxton, Poblenou. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience.Key ResponsibilitiesLead by example and coach and develop the Front...

  • Front Office Duty Manager

    hace 3 días

    Barcelona, Barcelona, España Accor Hotels A tiempo completo

    {"title": "Front Office Duty Manager", "description": "Job SummaryWe are seeking a highly skilled and experienced Front Office Duty Manager to join our team at Pullman Melbourne on the Park. As a key member of our Front Office team, you will be responsible for ensuring a high level of guest service at all times across the hotel.Key ResponsibilitiesAssist...

  • Front Office Duty Manager

    hace 3 días

    Barcelona, Barcelona, España Accor Hotels A tiempo completo

    {"title": "Front Office Duty Manager", "description": "Job SummaryWe are seeking a highly skilled and experienced Front Office Duty Manager to join our team at Pullman Melbourne on the Park. As a key member of our Front Office team, you will be responsible for ensuring a high level of guest service at all times across the hotel.Key ResponsibilitiesAssist...

  • Front Office Duty Manager

    hace 3 días

    Barcelona, Barcelona, España Accor Hotels A tiempo completo

    Front Office Duty ManagerWe are seeking a highly skilled and experienced Front Office Duty Manager to join our team at Pullman Melbourne on the Park. As a key member of our Front Office team, you will be responsible for ensuring a high level of guest service at all times across the hotel.Key Responsibilities:Assist with the management of all operational...

  • Front Office Duty Manager

    hace 3 días

    Barcelona, Barcelona, España Accor Hotels A tiempo completo

    Front Office Duty ManagerWe are seeking a highly skilled and experienced Front Office Duty Manager to join our team at Pullman Melbourne on the Park. As a key member of our Front Office team, you will be responsible for ensuring a high level of guest service at all times across the hotel.Key Responsibilities:Assist with the management of all operational...

  • Front Office Manager

    hace 3 días

    Barcelona, Barcelona, España Ennismore A tiempo completo

    About The HoxtonThe Hoxton is a series of open-house hotels, each in a neighbourhood that we love. We're passionate about creating great hospitality experiences and proving that style doesn't need to be sacrificed for good value. Our hotels are vibrant, welcoming public spaces where guests can hang out alongside the locals and submerse themselves in the...

  • Front Office Manager

    hace 3 días

    Barcelona, Barcelona, España Ennismore A tiempo completo

    About The HoxtonThe Hoxton is a series of open-house hotels, each in a neighbourhood that we love. We're passionate about creating great hospitality experiences and proving that style doesn't need to be sacrificed for good value. Our hotels are vibrant, welcoming public spaces where guests can hang out alongside the locals and submerse themselves in the...