Customer Success Technical Specialist

hace 10 horas

Barcelona, Barcelona, España Agicap A tiempo completo
{"title": "Customer Success Technical Specialist", "content": "Join Agicap's Customer Success Team

At Agicap, we're on a mission to revolutionize financial management for SMBs and Mid-Market companies worldwide. As a Customer Success Technical Specialist, you'll play a critical role in helping our clients achieve their goals by providing expert technical support and guidance on our solution's key features.

Key Responsibilities:
  1. Data Integration:
    Collect and integrate client data from various sources, including banks and accounting tools, to ensure seamless data import into Agicap.
  2. Team Building and Knowledge Management:
    Contribute to the growth and development of the Customer Success Technical team by training new members on data integration processes and creating a library of best practices and key processes.
  3. Product Development:
    Collaborate with the Product team to prioritize customer data integration features and banking aggregations, providing structured and quantitative feedback to drive product innovation.

We're looking for a highly skilled and motivated individual with a strong background in engineering or business, excellent Excel skills, and experience in automating data processing. If you're a team player who thrives in a fast-paced environment and is passionate about delivering exceptional customer experiences, we'd love to hear from you

What We Offer:
  • Hypergrowth and ambitious team and company
  • Fresh fruit in the office
  • Bi-weekly team buildings
  • International experience
  • Great compensation package
", "lang_code": "en-US"}

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