Italian Technical Support Specialist

hace 5 días

Granada, Granada, España Recruit4Work A tiempo completo
Technical Support Agent for Italian Speakers

We are seeking a highly skilled Technical Support Agent to join our team. As a Technical Support Agent, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring a positive experience for our customers.

Key Responsibilities:
  • Provide technical support to customers via phone, email, and chat
  • Resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to resolve complex issues
  • Document and track customer interactions
  • Meet and exceed customer satisfaction targets
Requirements:
  • Fluent in Italian and working proficiency in English
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Knowledge of IT topics such as storage, networking, and Windows/Mac
  • Experience with CRM tools and phone systems
What We Offer:
  • Excellent benefits package
  • Opportunity to work with a leading tech company
  • Extensive training and development opportunities
  • Collaborative and dynamic work environment
  • Relocation package for non-local hires

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, please submit your application.

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