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Business Development Representative
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Job Overview: WorldStrides is seeking a highly motivated and results-driven Telemarketing Specialist to play a crucial role in maintaining and nurturing relationships with current mentors while expanding our network by reaching out to new prospects.
Key Responsibilities:
- Conduct outreach to existing mentors to maintain and strengthen relationships, ensuring they feel valued and heard.
- Perform research to identify potential new mentors, particularly in the education sector, and add them to our database.
- Initiate contact with new prospects, introducing WorldStrides and its mission, and highlighting the benefits and impact of our programs.
- Gather feedback from mentors, address any concerns or questions they may have, and ensure they are satisfied with our services.
- Encourage mentors to nominate students into our programs by showcasing their value and potential.
Qualifications and Skills:
- Excellent verbal and written communication skills, with the ability to build rapport with mentors and prospects.
- Strong interpersonal skills, with experience in sales, marketing, or customer service roles.
- Proficiency in using communication tools and software, with the ability to multitask and manage time effectively.
- High school diploma or equivalent; a college degree is a plus.
Additional Requirements:
- Knowledge of sales and marketing principles and strategies, with experience in business development and partnerships.
- Relevant work experience in sales, marketing, promotions, or telemarketing, with a focus on customer service and relationship-building.
- Product knowledge and proficiency in relevant computer applications.
- Knowledge of customer service principles and practices, with experience in call center telephony and technology.
- Six months or more experience in a call center environment, with a strong understanding of administration and clerical processes.
- Advanced English language skills, with the ability to communicate effectively with mentors and prospects.
