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Property Technology Director
hace 2 meses
About the Role
We are seeking a highly skilled Property Technology Director to join our team at AccorCorpo in Madrid, Spain. As a key member of our Accor Tech team, you will be responsible for developing and implementing Property Tech solutions strategy, roadmap, and deployment of systems such as Property Management Systems (PMS), Point of Sales (POS), and Meetings (Sales & Catering) to ensure seamless operation across our properties worldwide.
Key Responsibilities
- Develop a long-term vision for PMS, Point of Sales, and Sales & Catering aligned with the Accor Tech strategy and transformation plan.
- Lead the selection of PMS, Point of Sales, and Sales & Catering Worldwide.
- Define the Standards, Process, and Shell of PMS, S&C, and POS.
- Collaborate with peers in the regions, central tech teams, and Digital Factory team to align the strategy and roadmap with business goals.
- Build and lead a high-performing technology team across different regions.
- Foster a culture of collaboration, innovation, and continuous learning.
- Manage functional backlog, product requests, product roadmap, prioritization of enhancements.
- Document and communicate with central teams and the regions on maintenances, upgrades, new releases, new functionalities, new procedures, guidelines, process, and golden rules.
- Responsible for capacity planning of environment, define the architecture, and guarantee performance.
- Build and animate a community across regions to promote automation and leverage the use of the systems to better service hotels.
- Responsible for providing the Standards Reports, implement, configure, and maintain.
- Responsible for analyzing and defining the referenced systems to be interfaced as well as its technology for connection.
- Accountable for Global Projects and responsible for adoption of the product in the regions/Worldwide.
- Responsible for defining the key results and track the execution.
- Be responsible for strategic partnerships and work with procurement to lead necessary contract negotiations.
- Monitor and track the performance, quality of the product, satisfaction of hotels, and SLA of the providers.
- Leverage outsourcing companies to deliver part of tasks.
Requirements
- Minimum of 8 years' experience within a multi-national hospitality industry.
- 8+ years' experience in hospitality technology with exposure making decisions on Property Management Systems.
- A Bachelor's degree or MBA in computer science, software engineering, IT, or related field.
- Excellent communication, negotiation, and very strong project management abilities.
- Strong leadership skills with the ability to influence cross-functional teams.
- Deep knowledge on these products (PMS, POS, S&C) to drive and guide the team and influence on the third partners' product roadmap.
- Fluent in English and in Spanish.
