Property Technology Director

hace 1 semana


Madrid, Madrid, España Accor A tiempo completo
Job Title: Property Technology Director

Accor is seeking a highly skilled Property Technology Director to join our Accor Tech team in Madrid, Spain.

Job Summary:

We are looking for a Property Technology Director to lead our Property Tech solutions strategy, roadmap, and deployment of systems such as Property Management Systems (PMS), Point of Sales (POS), and Meetings (Sales & Catering) ensuring seamless operation across our properties worldwide.

Key Responsibilities:
  • Develop a long-term vision for PMS, Point of Sales, and Sales & Catering aligned with the Accor Tech strategy and transformation plan.
  • Lead the selection of PMS, Point of Sales, and Sales & Catering Worldwide.
  • Define the Standards, Process, and Shell of PMS, S&C, and POS.
  • Collaborate with peers in regions, central tech teams, and Digital Factory team to align strategy and roadmap with business goals.
  • Build and lead a high-performing technology team across different regions.
  • Foster a culture of collaboration, innovation, and continuous learning.
  • Manage functional backlog, product requests, product roadmap, prioritization of enhancements.
  • Document and communicate with central teams and regions on maintenances, upgrades, new releases, new functionalities, new procedures, guidelines, process, and golden rules.
  • Responsible for Capacity planning of environment, define the architecture, and guarantee performance.
  • Build and animate a community across regions to promote automation and leverage the use of systems to better service hotels.
  • Responsible for providing Standards Reports, implement, configure, and maintain.
  • Responsible for analyzing and defining the referenced systems to be interfaced as well as its technology for connection.
  • Accountable for Global Projects and responsible for adoption of the product in regions/Worldwide.
  • Responsible for defining key results and track execution.
  • Be responsible for strategic partnerships and work with procurement to lead necessary contract negotiations.
  • Monitor and track the performance, quality of the product, satisfaction of hotels, and SLA of providers.
  • Leverage outsourcing companies to deliver part of tasks.
Requirements:
  • Minimum of 8 years' experience within a multi-national hospitality industry.
  • 8+ years' experience in hospitality technology with exposure making decisions on Property Management Systems.
  • Bachelor's degree or MBA in computer science, software engineering, IT, or related field.
  • Excellent communication, negotiation, and very strong project management abilities.
  • Strong leadership skills with the ability to influence cross-functional teams.
  • Deep knowledge on this product (PMS, POS, S&C) to drive and guide the team and influence on the third partners' product roadmap.
  • Fluent in English and Spanish.


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