Salesforce Business Analyst
hace 3 semanas
About the Role
We are seeking a highly skilled Salesforce Business Analyst to join our team at Straumann Group. As a key member of our organization, you will play a critical role in driving business growth and success through the effective use of Salesforce technology.
Key Responsibilities
- Collaborate with cross-functional teams to understand business requirements and translate them into actionable Salesforce solutions.
- Design and implement custom Salesforce applications, objects, and workflows to meet business needs.
- Develop and maintain documentation related to Salesforce processes, functionalities, and configurations.
- Provide ongoing support and training to end-users on Salesforce functionality.
- Conduct regular audits to ensure data accuracy and data quality.
- Stay up-to-date with new Salesforce features and advise on their potential impact on the business.
- Work collaboratively with IT and business teams to ensure seamless integration between Salesforce and other business systems.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- At least 3-5 years of experience working with Salesforce, with expertise in Sales and Service Cloud.
- Strong knowledge of Salesforce configuration, workflows, and customizations.
- Experience in designing, implementing, and managing Salesforce integrations with other business systems.
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
- Salesforce certifications such as Salesforce Certified Administrator and Salesforce Certified Advanced Administrator are preferred.
What We Offer
- A dynamic and collaborative work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
Language
English (en-US)
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