Salesforce Business Analyst
hace 4 semanas
About the Role:
We are seeking a highly skilled Salesforce Business Analyst to join our team at Brown-Forman. As a Salesforce Business Analyst, you will be responsible for analyzing and formalizing business requirements, designing solutions, and managing the implementation of primarily Salesforce-based systems.
Key Responsibilities:
- Gather business requirements and translate them into technical specifications.
- Review all requests for systems enhancements to ensure they align with overall business and IT strategic direction.
- Document business processes, develop and maintain system documentation, and training materials.
- Configure and customize Salesforce to meet business needs.
- Manage overall project schedule and planning, ensuring communication with regional and central teams.
- Manage users, profiles, roles, sharing rules, and permission sets.
- Develop and maintain custom objects, fields, formulas, and validation rules.
- Create and manage workflows and automation.
- Build and maintain reports and dashboards to support business needs.
- Manage data quality with business owners and account migration efforts.
- Collaborate with cross-functional teams to ensure project success.
- Provide ongoing support to end-users.
- Stay current with Salesforce updates and best practices.
Requirements:
- Bachelor's degree in Computer Science, Information Systems, or related field.
- 1-2 years of experience as a Salesforce Administrator or related role.
- Strong understanding of Salesforce platform capabilities and limitations.
- Experience in configuring and customizing Salesforce, managing users and security, and developing workflows and automation.
- Salesforce Administrator certification is a plus.
- Understanding of business intelligence tools and concepts such as SAP BW, Tableau, BusinessObjects, or similar.
- Strong analytical and problem-solving skills.
- Excellent communication skills, both written and verbal, and the ability to present complex concepts in understandable terms.
- Methodical and rigorous; time management and organizational skills.
- Ability to work independently and in a team environment.
- Energetic and proactive attitude for learning.
- Fluent in Spanish and English.
About Brown-Forman:
We believe great people build great brands. At Brown-Forman, we craft products known for bringing people together. Our employees have made us what we are today, and we are committed to equality of opportunity in all aspects of employment.
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