Salesforce Business Analyst

hace 4 semanas


Barcelona, Barcelona, España Materialise A tiempo completo

Job Title: Salesforce Business Analyst

About the Role:

We are seeking an experienced Business Analyst with a strong background in Salesforce CPQ, billing, and eCommerce to join our team. As a Business Analyst, you will act as a liaison between the IT department and our business stakeholders, developing a trusting relationship by communicating on a regular basis and providing transparency.

Key Responsibilities:

  • Develop a deep understanding of relevant business processes and work closely with our business stakeholders to gain and support their domain-specific processes.
  • Cultivate an awareness of their current and future needs, identifying, addressing, and communicating possible IT and/or automation implications.
  • Analyze business needs, identify needs via regular communication with business stakeholders, and translate business needs into business requirements documentation.
  • Support training and system configuration, ensuring that the validation process allows us to assess the value delivered by the solution.
  • Post-implementation support, solving production bugs, analysis, and implementation of evolution CRs in close contact with key users, internal technical specialists, and external IT partner(s).

Requirements:

  • Experience in Salesforce CPQ, billing, and eCommerce.
  • Strong communication and interpersonal skills.
  • Ability to analyze business needs and translate them into business requirements documentation.
  • Knowledge of business processes and ability to work closely with business stakeholders.


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