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Digital Experience Coordinator

hace 2 meses

Madrid Centro, Madrid, España Radisson Hotel Group A tiempo completo

Job Summary:

The Digital Experience Coordinator will join the Digital Experience team at Radisson Hotel Group to support customer-centric activities. The ideal candidate will be responsible for analyzing customer journeys with data insights and tools to track users, suggesting ideas for new business opportunities and A/B testing, and assisting with the creation of web and app content for target markets.

Key Responsibilities:

  1. Design and implement A/B tests to optimize user experience
  2. Create personalized content for target markets in web and app via the CMS
  3. Analyze web and app data to identify business opportunities and trends
  4. Analyze user sessions to understand online behavior and preferences
  5. Develop reports in Excel and PowerPoint to visualize data and communicate insights to stakeholders
  6. Collaborate with cross-functional teams to drive digital transformation initiatives
  7. Analyze market trends and forecast demand to inform targeted campaigns

Requirements:

  1. Strong analytical mindset and attention to detail
  2. Excellent Excel, Word, and PowerPoint skills
  3. Fluency in English, both verbal and written
  4. Organized, proactive, and a strong team player
  5. Ability to prioritize and work within tight deadlines
  6. Trustworthy, high level of passion and integrity
  7. Ability to work in a fast-paced, dynamic environment

About Radisson Hotel Group:

Radisson Hotel Group is a leading hotel company operating in over 80 countries with strong brands such as Radisson and Park Inn. We are committed to delivering exceptional customer experiences and driving digital transformation initiatives to stay ahead of the competition.