HR Service Delivery Manager

hace 2 días

Barcelona, Barcelona, España Bipo Service A tiempo completo

About Bipo Service

Bipo Service is a leading provider of global payroll and people solutions, helping businesses thrive in today's international market. Our comprehensive Human Capital Management (HCM) solutions, including our HR Management System (HRMS), Athena BI, Global Payroll Outsourcing (GPO) service, and Employer of Record (EOR) technology platform, offer clients a workforce solution in over 160 global markets.

Role Description

This is a full-time hybrid role for an HR Services Delivery Specialist focusing on the German and Dutch markets at Bipo Service in Barcelona, with flexibility for remote work. The specialist will be working with the Country Service Delivery Managers to support multiple areas of the HR and payroll processes. There will be a specific focus on Germany that requires German speaking capabilities as well as a good understanding of the German labor legislation.

Key Responsibilities

  • Manages the operational aspects of HR and Payroll Service Delivery for employee life cycle in conjunction with the HR Service Delivery Managers, internal teams and Partners, ensuring timeliness, quality and compliance with local legislation.
  • Help to identify opportunities for Services & process enhancement as part of our Continuous Improvement Initiatives.
  • Attend meetings as necessary and assist with HR projects.

Requirements

  • At least 3 years of hands-on experience in HR process management (employee lifecycle) or Payroll for Germany and client management experience.
  • Experience in using HRIS, payroll systems or working with HR outsourcing providers.
  • Business fluency in English and German or Dutch.
  • Ability to work in a fast-paced environment with pressure on timeline and service excellence.
  • Strong client focus.
  • Eager to learn and grow.
  • Sense of autonomy, proactivity and initiative.
  • Must have the flexibility to adapt to various cultural environments, collaborating with a strong sense of ownership.
  • Bachelor's degree holder in Human Resource or any relevant field.

Benefits

  • Flexibility in work schedule.
  • Private medical insurance.
  • Optional remote work.

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