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Operational Service Delivery Manager
hace 2 meses
About the Role:
Fujitsu is seeking an experienced Operational Service Delivery Manager to join our team. As a key member of our organization, you will be responsible for ensuring the smooth delivery of our services to our clients.
Key Responsibilities:
- Develop and implement operational strategies to improve service delivery and efficiency
- Lead a team of service delivery professionals to ensure timely and high-quality delivery of services
- Collaborate with cross-functional teams to identify and resolve operational issues
- Monitor and analyze key performance indicators (KPIs) to optimize service delivery
- Develop and maintain relationships with clients to ensure their needs are met
Requirements:
- Proven experience in operational service delivery management
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to analyze complex data and make informed decisions
- Experience working in a fast-paced, dynamic environment
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance