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Operational Service Delivery Manager

hace 2 meses


Barcelona, Barcelona, España Fujitsu A tiempo completo

About the Role:

Fujitsu is seeking an experienced Operational Service Delivery Manager to join our team. As a key member of our organization, you will be responsible for ensuring the smooth delivery of our services to our clients.

Key Responsibilities:

  • Develop and implement operational strategies to improve service delivery and efficiency
  • Lead a team of service delivery professionals to ensure timely and high-quality delivery of services
  • Collaborate with cross-functional teams to identify and resolve operational issues
  • Monitor and analyze key performance indicators (KPIs) to optimize service delivery
  • Develop and maintain relationships with clients to ensure their needs are met

Requirements:

  • Proven experience in operational service delivery management
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to analyze complex data and make informed decisions
  • Experience working in a fast-paced, dynamic environment

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance