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Customer Service Representative

hace 2 meses

Madrid, Madrid, España We Love Print A tiempo completo

Job Summary

We are seeking a highly organized and customer-focused individual to join our team as a Consumer Care Agent at We Love Print. As a key member of our customer service team, you will be responsible for coordinating and managing direct communication across all digital channels in a proactive way, ensuring customer satisfaction aligns with our customers' needs.

Key Responsibilities

  • Proactively participate in team meetings to report on project status and contribute to content creation
  • Produce monthly quantitative and qualitative reports on Customer Care performance
  • Manage customer queries on a Q&A basis, providing timely and effective resolutions

Requirements

  • Native German speaker with bilingual proficiency in English
  • Excellent communication and interpersonal skills
  • Ability to work full-time and be available for hire in Spain
  • Located in Spain

Preferred Qualifications

  • Spanish language proficiency or other languages

About Us

We Love Print is a company that values customer satisfaction and is committed to providing exceptional customer service. If you are a customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.