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Technical Support Specialist
hace 2 meses
Job Summary:
We are seeking a highly skilled Technical Support Specialist to join our team at Minacs. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities:
- Provide technical support and troubleshooting to customers via phone, email, or chat.
- Analyze and resolve complex technical issues in a timely and efficient manner.
- Collaborate with internal teams to resolve customer issues and improve overall customer experience.
- Stay up-to-date with the latest technology trends and advancements in the field.
- Develop and maintain strong relationships with customers to ensure high levels of satisfaction.
Requirements:
- Proficient or bilingual level of Danish and advanced level of English.
- Completed ICT training.
- Knowledge of network architecture and Consumer Electronics products.
- Strong technical skills and ability to learn new technologies quickly.
- Excellent communication and customer service skills.
What We Offer:
- Full-time 39 hours/week permanent contract.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
Why Join Us:
At Minacs, we value our employees and offer a range of benefits to support their unique lifestyle. We are committed to providing a positive and inclusive work environment that fosters growth and development.
