Technical Support Specialist
hace 5 días
Are you looking for a challenging and rewarding career in the tech industry? We're a leading technology and services company that powers the brands of the future. Our team of game-changers is dedicated to delivering exceptional customer experiences, and we're looking for talented individuals like you to join us.
About the RoleAs a Technical Support Advisor, you will be responsible for providing top-notch technical support to our customers via phone and email. You will be the first point of contact for customers with technical issues, and you will work closely with our internal teams to resolve complex technical problems.
Key Responsibilities- Provide excellent customer service and technical support to customers via phone and email
- Analyze and resolve complex technical issues in a timely and efficient manner
- Work closely with internal teams to resolve technical issues and improve customer satisfaction
- Stay up-to-date with the latest technical developments and advancements in the field
To be successful in this role, you will need:
- A proficient level of English
- A completed ICT training
- Knowledge of network architecture and consumer electronics products
- A good understanding of the MS Office environment
- Excellent communication and problem-solving skills
We offer a competitive salary, a comprehensive benefits package, and opportunities for career growth and development. Our team is passionate about delivering exceptional customer experiences, and we're looking for talented individuals like you to join us on this journey.
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