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Team Lead

hace 2 meses

Oviedo, Asturias, España Papa Johns A tiempo completo

About the Role:

Papa John's is seeking a skilled Shift Leader to join our team. As a Shift Leader, you will be responsible for leading a restaurant team in a fast-paced, dynamic environment. Your primary focus will be on ensuring that customers receive a world-class service experience.

Key Responsibilities:

  • Lead a team of restaurant staff to ensure excellent customer service and a smooth dining experience
  • Manage restaurant operations, including inventory, scheduling, and customer service
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other team members to achieve sales and customer service goals
  • Provide coaching and training to team members to improve their skills and performance

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of experience in a customer-facing role, preferably in the food service industry
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Basic math skills and ability to handle cash and operate a point-of-sale system

What We Offer:

  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Flexible scheduling and opportunities for overtime
  • Discounts on food and merchandise
  • A fun and dynamic work environment

About Us:

Papa John's is a leading pizza chain with a commitment to quality and customer satisfaction. We are a team-oriented company that values our employees and provides opportunities for growth and development.