Customer Service Representative with German Language Skills
hace 4 días
About Reconocida Empresa
We are a leading provider in the dental sector, driven by a shared passion for delivering exceptional solutions to dental professionals. Our commitment to growth and responsibility extends to caring for the planet, society, and our collaborators. We are seeking a skilled Customer Service representative to join our team in Madrid.
Key Responsibilities
- Manage customer orders and provide expert advice
- Handle customer incidents and resolve issues promptly
- Execute marketing campaigns and promote products
- Assist with accounting queries and product returns
- Update customer records and maintain accurate information
Requirements
- Native German proficiency
- English proficiency at level C1
- Spanish proficiency at level B1
- Knowledge of SAP is a plus
- Customer service experience
- Familiarity with Excel
Benefits
- Flexible compensation package, including restaurant vouchers and transportation
- Hybrid work model with 2 days of remote work and 3 days in the office
- Internal dental training paid by the company
- Fixed salary + annual variable compensation based on quarterly, corporate, and individual objectives
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