Digital Customer Lifecycle Program Manager

hace 2 meses

Barcelona, Barcelona, España TD SYNNEX A tiempo completo
About the Role

We are seeking a highly motivated and experienced Customer Lifecycle Program Manager to support the deployment and development of our omni-channel digital transformation sales engagement strategy.

The successful candidate will coordinate and work with multidisciplinary experts and leaders from across the organization, covering data analytics, marketing automation, sales, and e-commerce platforms.

This role will be instrumental in leading and coordinating the design, deployment, and continuous improvement of our digital sales model, leveraging data insights, sales platforms, and automation.

As the voice of the customer, this role will build, test, and improve our existing digital customer journeys to positively differentiate our customer experience.

Key Responsibilities
  • Design lifecycle stage activities that drive positive customer engagement and improved loyalty.
  • Coordinate the implementation of activities in systems and in country processes.
  • Use data and insights to drive a continuous process of improvement and evolution of lifecycle activities.
  • Capture and document processes and act as gatekeeper to build the digital blueprint and playbook.
  • Connect with central and local marketing agencies to convert program activities into market assets for deployment.
  • Work with marketing automation, e-commerce platform, and CRM experts to automate, embed, and improve internal processes.
  • Partner with countries and central business experts to capture and deploy best practices.
Requirements
  • A minimum of 3-5 years' relevant work experience in data-driven B2B digital marketing.
  • Highly analytical and extensive root cause diagnosis and problem-solving skills.
  • Relevant experience in the deployment of digital customer journeys.
  • Experience in large, complex project and process management.
  • Previous project experience leading AI projects highly valuable.
  • Quick learner and an innovative thinker with the ability to thrive in a fast-paced, data-centric environment.
  • Positive can-do attitude with a proven track record of following up and getting things done.
  • English - professional proficiency is a MUST.
What We Offer
  • Hybrid work (2 days at the office, 3 days at home).
  • We value continuous learning and provide a clear progression plan.
  • We provide comprehensive benefits including health insurance, paid leave, retirement plans, and more.

  • Digital Customer Lifecycle Program Manager

    hace 2 semanas

    Barcelona, Barcelona, España Td Synnex A tiempo completo

    About the Role:We are seeking a highly analytical and motivated Customer Lifecycle Program Manager to support the deployment and development of our digital customer transformation sales engagement strategy.This role will coordinate and work with multidisciplinary experts and leaders from across the organization to design, deploy, and continuously improve our...

  • Digital Customer Lifecycle Program Manager

    hace 1 semana

    Barcelona, Barcelona, España Td Synnex A tiempo completo

    About the Role:We are seeking a Customer Lifecycle Program Manager to support the deployment and development of TD Synnex’s omni-channel digital transformation sales engagement strategy. This role will coordinate and work with multidisciplinary experts and leaders across the organization to design, deploy, and continuously improve our digital sales model,...

  • Digital Customer Lifecycle Program Manager

    hace 2 semanas

    Barcelona, Barcelona, España Td Synnex A tiempo completo

    About the Role:We are seeking a highly analytical and innovative Customer Lifecycle Program Manager to support the deployment and development of TD Synnex's omni-channel digital transformation sales engagement strategy.This role will coordinate and work with multidisciplinary experts and leaders from across the organisation to design, deploy, and...

  • Digital Customer Lifecycle Program Manager

    hace 1 mes

    Barcelona, Barcelona, España TD SYNNEX A tiempo completo

    About the RoleWe are seeking a highly motivated and analytical Customer Lifecycle Program Manager to support the deployment and development of our omni-channel digital transformation sales engagement strategy.This role will coordinate and work with multidisciplinary experts and leaders from across the organization to design, deploy, and continuously improve...

  • Digital Customer Lifecycle Program Manager

    hace 1 mes

    Barcelona, Barcelona, España TD SYNNEX A tiempo completo

    About the RoleWe are seeking a highly motivated and analytical Customer Lifecycle Program Manager to support the deployment and development of our omni-channel digital transformation sales engagement strategy.This role will coordinate and work with multidisciplinary experts and leaders from across the organization to design, deploy, and continuously improve...

  • Digital Customer Lifecycle Program Manager

    hace 3 semanas

    Barcelona, Barcelona, España Td Synnex A tiempo completo

    About the Role:We are seeking a highly motivated and analytical Customer Lifecycle Program Manager to support the deployment and development of TD Synnex's omni-channel digital transformation sales engagement strategy.The successful candidate will coordinate and work with multidisciplinary experts and leaders from across the organisation, covering data,...

  • Digital Customer Lifecycle Program Manager

    hace 3 semanas

    Barcelona, Barcelona, España Td Synnex A tiempo completo

    About the Role:We are seeking a highly motivated and analytical Customer Lifecycle Program Manager to support the deployment and development of TD Synnex's omni-channel digital transformation sales engagement strategy.The successful candidate will coordinate and work with multidisciplinary experts and leaders from across the organisation, covering data,...

  • Digital Customer Lifecycle Program Manager

    hace 1 mes

    Barcelona, Barcelona, España TD SYNNEX A tiempo completo

    About the Role:We are seeking a highly motivated and analytical Customer Lifecycle Program Manager to support the deployment and development of our omni-channel digital transformation sales engagement strategy.This role will coordinate and work with multidisciplinary experts and leaders from across the organization to design, deploy, and continuously improve...

  • Digital Customer Lifecycle Program Manager

    hace 1 mes

    Barcelona, Barcelona, España TD SYNNEX A tiempo completo

    About the Role:We are seeking a highly motivated and analytical Customer Lifecycle Program Manager to support the deployment and development of our omni-channel digital transformation sales engagement strategy.This role will coordinate and work with multidisciplinary experts and leaders from across the organization to design, deploy, and continuously improve...

  • Digital Customer Lifecycle Program Manager

    hace 1 mes

    Barcelona, Barcelona, España TD SYNNEX A tiempo completo

    About the RoleWe are seeking a highly motivated and analytical Customer Lifecycle Program Manager to support the deployment and development of our omni-channel digital transformation sales engagement strategy.This role will coordinate and work with multidisciplinary experts and leaders from across the organization to design, deploy, and continuously improve...

  • Digital Customer Lifecycle Program Manager

    hace 1 mes

    Barcelona, Barcelona, España TD SYNNEX A tiempo completo

    About the RoleWe are seeking a highly motivated and analytical Customer Lifecycle Program Manager to support the deployment and development of our omni-channel digital transformation sales engagement strategy.This role will coordinate and work with multidisciplinary experts and leaders from across the organization to design, deploy, and continuously improve...

  • Digital Transformation Program Manager

    hace 3 semanas

    Barcelona, Barcelona, España Td Synnex A tiempo completo

    About the RoleWe are seeking a highly motivated and analytical Customer Lifecycle Program Manager to support the deployment and development of our omni-channel digital transformation sales engagement strategy. The successful candidate will coordinate and work with multidisciplinary experts and leaders from across the organization to design, deploy, and...

  • Digital Transformation Program Manager

    hace 3 semanas

    Barcelona, Barcelona, España Td Synnex A tiempo completo

    About the RoleWe are seeking a highly motivated and analytical Customer Lifecycle Program Manager to support the deployment and development of our omni-channel digital transformation sales engagement strategy. The successful candidate will coordinate and work with multidisciplinary experts and leaders from across the organization to design, deploy, and...

  • Digital Transformation Program Manager

    hace 2 semanas

    Barcelona, Barcelona, España Td Synnex A tiempo completo

    About the RoleWe are seeking a highly motivated and analytical Customer Lifecycle Program Manager to support the deployment and development of our omni-channel digital transformation sales engagement strategy. This role will coordinate with multidisciplinary experts and leaders to design, deploy, and continuously improve our digital sales model, leveraging...

  • Digital Transformation Program Manager

    hace 2 semanas

    Barcelona, Barcelona, España Td Synnex A tiempo completo

    About the Role:We are seeking a highly motivated and analytical Customer Lifecycle Program Manager to support the deployment and development of TD Synnex's omni-channel digital transformation sales engagement strategy. The successful candidate will coordinate and work with multidisciplinary experts and leaders from across the organization to drive positive...

  • Lifecycle Marketing Manager

    hace 1 semana

    Barcelona, Barcelona, España Autodesk A tiempo completo

    Job Title: Lifecycle Marketing ManagerJob Summary:We are seeking a highly skilled Lifecycle Marketing Manager to join our team at Autodesk. As a key member of our marketing team, you will be responsible for developing and executing comprehensive lifecycle marketing projects that improve engagement, satisfaction, and retention across EMEA and global...

  • Digital Transformation Program Manager

    hace 2 semanas

    Barcelona, Barcelona, España Td Synnex A tiempo completo

    About the Role:We are seeking a highly analytical and innovative Program Manager to lead the deployment and development of our omni-channel digital transformation sales engagement strategy.The successful candidate will coordinate with multidisciplinary experts and leaders to design, deploy, and continuously improve our digital sales model, leveraging data,...

  • Digital Transformation Program Lead

    hace 2 semanas

    Barcelona, Barcelona, España Td Synnex A tiempo completo

    About the Role:We are seeking a highly motivated and analytical Customer Lifecycle Program Manager to support the deployment and development of TD Synnex's omni-channel digital transformation sales engagement strategy. The successful candidate will coordinate and work with multidisciplinary experts and leaders from across the organization to drive positive...

  • Pac87 Program Manager

    hace 2 semanas

    Barcelona, Barcelona, España Td Synnex A tiempo completo

    About the role:We are seeking a highly motivated and analytical Customer Lifecycle Program Manager to support the deployment and development of our TD Synnex omni-channel digital transformation sales engagement strategy.This role will coordinate and work with multidisciplinary experts and leaders from across the organisation to design, deploy and...

  • Lifecycle Marketing Strategist

    hace 2 semanas

    Barcelona, Barcelona, España Autodesk A tiempo completo

    Job OverviewAs a data-driven Marketing professional in the Lifecycle Marketing team at Autodesk, you will be responsible for designing and delivering digital engagements across the customer lifecycle. Reporting to the Sr. Manager Lifecycle Marketing, you will work on creating impactful marketing strategies to promote adoption, engagement, and renewal rates...