Regional Brand Delivery Specialist
hace 3 semanas
We are seeking a highly motivated and experienced professional to join our team as a Regional Brand Delivery Specialist. As a key member of our operations team, you will be responsible for implementing and promoting our brand standards across all levels of the hotel, ensuring a seamless customer experience throughout the entire customer journey.
Main Responsibilities:- Develop and implement brand standards and quality initiatives to ensure consistency across all hotel operations
- Collaborate with hotel teams to identify areas for improvement and implement process changes to enhance customer satisfaction
- Conduct regular audits and assessments to ensure compliance with brand standards and quality initiatives
- Provide training and support to hotel staff on brand standards and quality initiatives
- Monitor and report on key performance indicators (KPIs) related to brand standards and quality initiatives
- Minimum 2 years of experience in hotel operations or a related field
- Strong knowledge of hotel operations and quality standards
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Fluency in English and Spanish
Palladium Hotel Group offers a competitive salary, benefits package, and opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application today
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