Regional Brand Delivery Specialist

hace 3 semanas


Madrid, Madrid, España Palladium Hotel Group A tiempo completo
Join Palladium Hotel Group as a Regional Brand Delivery Specialist

We are seeking a highly motivated and experienced professional to join our team as a Regional Brand Delivery Specialist. As a key member of our operations team, you will be responsible for implementing and promoting our brand standards across all levels of the hotel, ensuring a seamless customer experience throughout the entire customer journey.

Main Responsibilities:
  • Develop and implement brand standards and quality initiatives to ensure consistency across all hotel operations
  • Collaborate with hotel teams to identify areas for improvement and implement process changes to enhance customer satisfaction
  • Conduct regular audits and assessments to ensure compliance with brand standards and quality initiatives
  • Provide training and support to hotel staff on brand standards and quality initiatives
  • Monitor and report on key performance indicators (KPIs) related to brand standards and quality initiatives
Requirements:
  • Minimum 2 years of experience in hotel operations or a related field
  • Strong knowledge of hotel operations and quality standards
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Fluency in English and Spanish

Palladium Hotel Group offers a competitive salary, benefits package, and opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application today



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