Business Process Analyst

hace 2 semanas

Barcelona, Barcelona, España Clarivate Analytics A tiempo completo

About the Role

We are seeking a highly skilled and motivated Business Process Analyst to join our team at Clarivate Analytics. As a Business Process Analyst, you will play a critical role in helping us drive business growth and improve operational efficiency.

Key Responsibilities

  • Develop and improve business processes within the organization
  • Understand client requirements and specify and analyze them to ensure clarity of definition
  • Collect and write formal specifications and communicate business requirements between development and client to design and implement business solutions
  • Use a structured change management process to shepherd projects from requirements gathering through design, testing, implementation, client transition, and ongoing systems maintenance
  • Provide business process and systems analysis, requirements specifications, and consult on development and testing management for implementing technology-based business solutions focusing on increasing productivity, data accuracy, automation, and efficiency while reducing redundancy and costs
  • Responsible for modeling and analyzing client and system processes to identify opportunities for technological improvements, process synergies, and business efficiencies
  • Responsible for generating systems documentation for operational support and end-user information
  • Conduct operational and end-user training and support transitions of operational support to client
  • Ensure change management and communication of change is done in a systematic way for projects where initial requirements may evolve during the lifecycle of the project
  • Develop relationships with clients by being proactive, displaying a thorough understanding of their business, and providing innovative business solutions
  • Work with clients to ensure smooth transitions to new systems and/or business processes

About the Team

Our team of Business Process Analysts acts as the central hub of our development and delivery teams, supporting the Academia and Government segment. The team consists of 15 exceptionally talented and dedicated Business Process Analysts located in India, Spain, UK, and US, all reporting into our Director of Business Analysis based in the US.

What We Offer

  • A permanent full-time position (40 hours per week)
  • Hybrid work arrangement, with 2-3 days per week in our Barcelona central office
  • A start-up culture/working environment combined with the financial and stability advantages of working for a publicly traded company
  • 30 working days of vacation
  • Volunteering community, with 40 paid hours of volunteering time
  • Private Health and Life & Disability insurances
  • Tax-free benefits (Ticket Restaurant scheme, kindergarten, and transport cards)
  • Agile work environment with a team of talented colleagues
  • On-site language classes (Catalan, Spanish, and English)

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