Customer Service Representative
hace 1 mes
Are you looking for a career that offers growth, inspiration, and the chance to make a real impact? We're a global technology and services leader that powers the brands of the future, and we're seeking talented individuals to join our team as Customer Representatives.
About the RoleAs a Customer Representative, you will be the face of our company, providing exceptional service to our clients and their customers. Your primary responsibilities will include:
- Responding to customer inquiries via phone, email, and chat
- Providing technical support and resolving issues related to our clients' products
- Proactively updating customers on the status and resolution of their issues
- Escalating potential service issues to the appropriate level
We're committed to helping our employees grow and develop their careers. As a Customer Representative, you can expect:
- A competitive salary and bonus structure
- Full-time, permanent contract with a 39-hour workweek
- Remote work options from Spain or on-site in our Barcelona office
- Bring-a-friend referral bonus opportunities
- Full paid training on our company and projects
- Career development programs, specialized courses, and language classes
To be successful in this role, you'll need:
- Proficiency in Dutch with an advanced level of English
- Excellent customer care skills, including the ability to listen and understand customer needs
- Ability to take ownership of and progress calls to resolution or escalation
If you're a motivated and customer-focused individual looking for a challenging and rewarding career, we encourage you to apply. We're an equal opportunity employer and welcome applications from diverse candidates.
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