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Spanish Sales Consultant

hace 2 meses

Barcelona, Barcelona, España Teleperformance A tiempo completo

About Teleperformance

Teleperformance is a global leader in customer experience management and contact center business process outsourcing. Our company employs around 420,000 people working in over 265 languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.

Our Mission

We do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

About the Role

We are looking for a group of highly-skilled professionals whose focus is on engaging and obtaining high potential advertisers, and subsequently persuading them to incorporate a range of marketing products into their current business strategies.

Key Responsibilities

  1. Make outbound customer calls to promote and sell our service.
  2. Create, maintain and update database of customers with complete information.
  3. Consolidate existing customer base while building new customer base.
  4. Record outbound call history and customers' responses in detail.
  5. Ensure customer follow-up at all times.
  6. Monitor competitors' products or services and create selling strategies for own products or services.
  7. Handle customer needs and requirements.
  8. Respond to customer inquiries and resolve issues.

Requirements

  1. Native level of Spanish.
  2. Ability to speak and write English fluently and idiomatically.
  3. Previous sales experience.
  4. Experience with CRM.
  5. Strong written and oral business communication skills.
  6. Comfortable in a goal-driven environment and attaining goals with a broader team.
  7. Excellent communication and presentation skills, both written and verbal.
  8. Goal-oriented, self-motivated individual who is confident, competitive, tenacious, and proactive.
  9. Able to work independently, but within a team environment.
  10. Strong business acumen with the ability to evaluate multiple business models.
  11. Customer-driven and focused on providing exemplary customer experience.

What We Offer

  1. Full-time position (39 hours/week).
  2. This is a hybrid working model in Barcelona.
  3. Salary: 18,870€ gross/year + up to 3,330€ gross/year in bonus.
  4. Permanent Contract.
  5. Referral Program: Bring a Friend and get a Referral fee (up to 2,000€ depending on the language/project).
  6. Intense specific sales training.
  7. A permanent presence of coaches who will facilitate your personal and professional development.
  8. Established career path to grow within the project.
  9. Continuous training and certifications within Google products.
  10. Bi-weekly, monthly or quarterly contests.
  11. Employment with the world's largest provider of contact center services.
  12. Excellent work environment, great colleagues, social arrangements, and personal development.
  13. Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team.
  14. Office location surrounded by the sea.