Guest Relations Ambassador

hace 7 días


Cádiz, Cádiz, España AccorHotel A tiempo completo

Accommodation and Guest Services Coordinator

**Job Summary**

We are seeking a highly skilled Accommodation and Guest Services Coordinator to join our team at AccorHotel. As a key member of our Guest Relations department, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.

**Key Responsibilities**

* Provide professional and courteous communication with guests, responding to their inquiries and resolving any issues in a timely manner
* Maintain high ethical standards and professionalism in all interactions with guests and colleagues
* Collaborate with the Guest Relations Manager to ensure seamless guest experience
* Develop and maintain relationships with guests to ensure their loyalty and satisfaction

**Requirements**

* Excellent communication and organization skills
* Previous customer service experience, preferably in a hotel or hospitality setting
* High level of both Spanish and English, spoken and written

**What We Offer**

* Competitive salary and benefits package
* Opportunities for growth and development through our Academies
* Discounted hotel rooms and food and beverage rates at our sister properties

**About Us**

AccorHotel is a leading hospitality company with a global presence. We are committed to providing exceptional service to our guests and creating memorable experiences for them. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.



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