City Operations Manager
hace 2 semanas
Welcome Pickups is a travel tech startup that redefines the way people travel by providing a complete, personalized, in-destination travel experience.
From the moment a traveler arrives at a new destination until their return journey home, Welcome Pickups accommodates all their travel needs, including transfers, sightseeing trips, and local information, in the easiest, friendliest, and most personalized way possible.
The RoleWe are seeking a highly skilled City Operations Manager to join our team and play a critical role in ensuring the operational healthiness and successful scaling of Welcome Pickups in multiple destinations.
As a key member of the Driver Operations team, you will report to the City Operations Team Lead and be responsible for overseeing driver retention, destination setup optimization, community management, and maintaining a high-quality service standard for Welcome drivers.
Responsibilities- Optimize destination setup parameters, such as pricing, cutoff times, hailing hours, hailing thresholds, and maximum vehicle capacities, to ensure the operational success of each destination.
- Run weekly cancellation analysis to identify trends and take corrective actions.
As a data-driven decision-maker, innovator, and collaborator, you will work closely with various teams within the organization to drive growth and excellence.
We are a group of vibrant, diverse people who love traveling and never settle on quality. We challenge common logic, focus on design, put simplicity and usability first, and create memorable experiences.
We keep learning and exploring better ways to serve our community and grow personally and professionally in our respective fields.
We stay humble along the way, with a 'pay it forward' mentality, but with big and bold goals.
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City Operations Manager
hace 2 semanas
Barcelona, Barcelona, España Welcome A tiempo completoAbout WelcomeWelcome is a travel tech startup that redefines the way people travel by providing a personalized, in-destination travel experience. Founded in 2015 in Athens, Greece, we have grown to become a global category leader for in-destination travel services.The RoleWe are seeking a City Operations Manager to join our team. As a key member of the...
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City Operations Manager
hace 2 semanas
Barcelona, Barcelona, España Welcome A tiempo completoAbout WelcomeWelcome is a travel tech startup that redefines the way people travel by providing a personalized, in-destination travel experience. Founded in 2015 in Athens, Greece, we have grown to become a global category leader for in-destination travel services.The RoleWe are seeking a City Operations Manager to join our team. As a key member of the...
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City Operations Manager
hace 2 semanas
Barcelona, Barcelona, España Welcome Pickups A tiempo completoAbout Welcome PickupsWelcome Pickups is a leading provider of in-destination travel services, redefining the way people travel. With a strong focus on personalized experiences, we strive to make every journey safe, friendly, and memorable.Job Title: City Operations ManagerWe are seeking an experienced City Operations Manager to join our team. As a key member...
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City Operations Manager
hace 2 semanas
Barcelona, Barcelona, España Welcome Pickups A tiempo completoAbout Welcome PickupsWelcome Pickups is a leading provider of in-destination travel services, redefining the way people travel. With a strong focus on personalized experiences, we strive to make every journey safe, friendly, and memorable.Job Title: City Operations ManagerWe are seeking an experienced City Operations Manager to join our team. As a key member...
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City Operations Manager
hace 1 mes
Barcelona, Barcelona, España Welcome Pickups A tiempo completoAbout Welcome PickupsWelcome Pickups is a leading provider of in-destination travel experiences, redefining the way people travel. With a strong focus on personalized service and local expertise, we strive to deliver exceptional experiences for our customers.Job Title: City Operations ManagerWe are seeking a highly skilled City Operations Manager to join our...
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City Operations Manager
hace 1 mes
Barcelona, Barcelona, España Welcome Pickups A tiempo completoAbout Welcome PickupsWelcome Pickups is a leading provider of in-destination travel experiences, redefining the way people travel. With a strong focus on personalized service and local expertise, we strive to deliver exceptional experiences for our customers.Job Title: City Operations ManagerWe are seeking a highly skilled City Operations Manager to join our...
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City Operations Manager
hace 1 mes
Barcelona, Barcelona, España WELCOME A tiempo completoAbout WelcomeWelcome is a travel tech startup that redefines the way people travel by providing a personalized, in-destination travel experience. Founded in 2015 in Athens, Greece, we have grown to become a global category leader for in-destination travel services.The RoleWe are seeking a highly skilled City Operations Manager to join our team. As a key...
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City Operations Manager
hace 1 mes
Barcelona, Barcelona, España WELCOME A tiempo completoAbout WelcomeWelcome is a travel tech startup that redefines the way people travel by providing a personalized, in-destination travel experience. Founded in 2015 in Athens, Greece, we have grown to become a global category leader for in-destination travel services.The RoleWe are seeking a highly skilled City Operations Manager to join our team. As a key...
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City Operations Manager
hace 2 semanas
Barcelona, Barcelona, España Welcome Pickups A tiempo completoAbout Welcome PickupsWelcome Pickups is a leading provider of in-destination travel experiences, redefining the way people travel. Founded in 2015 in Athens, Greece, we have grown to become a global category leader, serving over 2.5 million travelers every year.The RoleWe are seeking a highly skilled City Operations Manager to join our team. As a key member...
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City Operations Manager
hace 2 semanas
Barcelona, Barcelona, España Welcome Pickups A tiempo completoAbout Welcome PickupsWelcome Pickups is a leading provider of in-destination travel experiences, redefining the way people travel. Founded in 2015 in Athens, Greece, we have grown to become a global category leader, serving over 2.5 million travelers every year.The RoleWe are seeking a highly skilled City Operations Manager to join our team. As a key member...
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City Operations Manager
hace 3 días
Barcelona, Barcelona, España Welcome Pickups A tiempo completoAbout the RoleAs a City Operations Manager at Welcome Pickups, you will play a pivotal role in ensuring the operational healthiness and successful scaling of our services in multiple destinations. Reporting to the City Operations Team Lead, your primary responsibilities will involve overseeing driver retention, destination setup optimization, community...
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City Operations Manager
hace 3 días
Barcelona, Barcelona, España Welcome A tiempo completoAbout the RoleAs a City Operations Manager at Welcome, you will play a pivotal role in ensuring the operational healthiness and successful scaling of our services in multiple destinations. You will be a key member of the Driver Operations team, reporting to the City Operations Team Lead.ResponsibilitiesOperational Healthiness: Optimize destination setup...
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City Operations Manager
hace 2 semanas
Barcelona, Barcelona, España Welcome A tiempo completoAbout WelcomeWelcome is a travel tech startup that redefines the way people travel by providing a personalized, in-destination travel experience. Founded in 2015 in Athens, Greece, we have grown to become a global category leader for in-destination travel services.The RoleWe are seeking a City Operations Manager to join our team. As a key member of the...
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City Operations Manager
hace 2 semanas
Barcelona, Barcelona, España Welcome A tiempo completoAbout WelcomeWelcome is a travel tech startup that redefines the way people travel by providing a personalized, in-destination travel experience. Founded in 2015 in Athens, Greece, we have grown to become a global category leader for in-destination travel services.The RoleWe are seeking a City Operations Manager to join our team. As a key member of the...
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City Operations Manager
hace 5 días
Barcelona, Barcelona, España Welcome A tiempo completoAbout the RoleWe are seeking a highly skilled City Operations Manager to join our team at Welcome. As a key member of the Driver Operations team, you will play a critical role in ensuring the operational healthiness and successful scaling of Welcome Pickups in multiple destinations.Key ResponsibilitiesOperational Healthiness: Optimize destination setup...
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City Operations Manager
hace 2 semanas
Barcelona, Barcelona, España Welcome Pickups A tiempo completoAbout the RoleWe are seeking a highly skilled City Operations Manager to join our team at Welcome Pickups. As a key member of our Driver Operations team, you will play a critical role in ensuring the operational healthiness and successful scaling of our services in multiple destinations.ResponsibilitiesOperational HealthinessOptimize destination setup...
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City Operations Manager
hace 2 semanas
Barcelona, Barcelona, España Welcome Pickups A tiempo completoAbout the RoleWe are seeking a highly skilled City Operations Manager to join our team at Welcome Pickups. As a key member of our Driver Operations team, you will play a critical role in ensuring the operational healthiness and successful scaling of our services in multiple destinations.ResponsibilitiesOperational HealthinessOptimize destination setup...
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City Operations Manager
hace 3 semanas
Barcelona, Barcelona, España WELCOME A tiempo completoAbout WelcomeWelcome is a travel tech startup that redefines the way people travel by providing a personalized, in-destination travel experience. Founded in 2015 in Athens, Greece, we have grown to become a global category leader for in-destination travel services.The RoleWe are seeking a City Operations Manager to join our team. As a key member of the...
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City Operations Manager
hace 3 semanas
Barcelona, Barcelona, España WELCOME A tiempo completoAbout WelcomeWelcome is a travel tech startup that redefines the way people travel by providing a personalized, in-destination travel experience. Founded in 2015 in Athens, Greece, we have grown to become a global category leader for in-destination travel services.The RoleWe are seeking a City Operations Manager to join our team. As a key member of the...
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City Operations Manager
hace 2 semanas
Barcelona, Barcelona, España Welcome Pickups A tiempo completoAbout Welcome PickupsWelcome Pickups is a travel tech startup that redefines the way people travel by providing a personalized, in-destination travel experience. Founded in 2015 in Athens, Greece, we have grown to become a global category leader for in-destination travel services.The TeamWe are a diverse group of people who love traveling and are passionate...
