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Power Generation Field Service Technician
hace 2 meses
We are seeking a skilled Power Generation Field Service Technician to join our team at Cummins. As a key member of our service team, you will be responsible for providing expert technical support and maintenance services for our power generation products.
Key Responsibilities- Technical Expertise: Utilize your knowledge of power generation systems to diagnose and repair complex issues, ensuring minimal downtime for customers and maintaining high-quality service standards.
- Customer Engagement: Develop strong relationships with customers through courteous and professional interactions, fostering loyalty and repeat business.
- Proactive Service: Anticipate and address customer needs promptly, demonstrating your commitment to excellent service and leading to positive customer experiences.
- Preventative Maintenance: Perform scheduled maintenance activities to prevent future issues, ensuring the reliability and longevity of power generation products.
- Problem Escalation: Escalate unresolved issues to more experienced technicians or supervisors, ensuring that complex problems are addressed efficiently and maintaining service quality.
- Accurate Documentation: Complete necessary documentation accurately to support warranty claims, quality control, and service records, contributing to operational efficiency.
- Safety and Compliance: Adhere to Health, Safety, and Environmental policies to ensure a safe working environment and compliance with regulations, protecting both you and your customers.
- Education / Experience:
- Apprentice Certified Power Generation / Mechanical Technician (Preferred)
- Vocational diploma from relevant technical institution
- Current relevant mechanical certification
- Locally valid driving permit
- Medium English level
- Medium level field service work experience. Previous experience in the industrial field, generating sets, diesel mechanics in general.
- Experience preferably in the Data Center environment. High experience in diesel engines.
- Intermediate level knowledge of and/or experience with power generation products
- Availability to cover emergency service.
As a Power Generation Field Service Technician at Cummins, you will have the opportunity to work with a leading provider of power generation solutions, utilizing your technical expertise to make a real impact on our customers' operations. We offer a competitive compensation package, opportunities for professional growth and development, and a collaborative work environment.
