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Quality Assurance Manager
hace 2 meses
We are seeking a highly skilled Quality Assurance Lead to join our Gaming - Engineering team in Málaga. As a key member of our team, you will be responsible for ensuring the highest quality standards are met in our Casino/Live Dealer services and products.
Key Responsibilities- Develop and implement product standards and procedures to eliminate product development issues, improve product quality, and increase the overall end-user experience.
- Accountable for the development, expectations setting, and continuous improvement of the quality assurance function.
- Partner with business leadership and team members to address opportunities to improve quality assurance.
- Implement and maintain quality assurance strategy covering all types of approaches, from automation to performance testing.
- Develop and manage reporting, metrics, and analysis to evaluate the quality of our products, training, and communication.
- Collaborate with business leadership to develop and foster an environment of open communication and drive engagement.
- Perform research on industry and Casino/Live Dealer best practices and lead implementation efforts to assure continuous improvement of products' quality.
- Support interactions and change management efforts involving initiatives, goals, and objectives.
- Identify training needs and team member training resources when needed.
- Interview, hire, and train team members; make hiring decisions and design individual development plans with succession planning in mind for all key roles.
- Plan team capacity by assigning/reviewing and directing work.
- Evaluate individual team members' performance.
- Participate in POCs to evaluate new technologies/tools that can be adopted by our teams following industry agile quality principles.
- Minimum of 5 years' experience in quality assurance with a track record of implementing effective quality strategies for online Casino and Live Dealer digital products.
- Minimum of 5 years' experience managing functions, teams, or departments required.
- Demonstrated experience with development, assessment, or review of quality assurance policies, procedures, processes, and internal controls is required.
- Deep understanding of how to apply agile quality assurance principles to an agile product development.
- Excellent collaboration and communication skills, with the ability to work effectively in cross-functional teams and manage stakeholders.
- Strong leadership skills with the ability to guide and motivate and mentor a team of quality assurance direct reports.
- Strong analytical mindset with the ability to analyze complex issues and propose effective solutions.
- Strong experience in functional and non-functional requirements, including performance, security, and scalability.
- Strong experience/knowledge of testing technologies and automation frameworks.
- Proactive in staying current with industry trends and emerging technologies in the quality landscape.
- Ability to introduce innovative approaches to enhance the overall quality of Casino and Live Dealer products.
- Passion for continuous improvement, with a critical view of current processes and excellence.
- Ability to initiate, recognize, and manage change.
- Inspiring and fulfilling work at an innovative and values-driven company creating cutting-edge tech.
- Attractive salary and customizable benefits package.
- Flexible working hours and ways of working.
- Contemporary and accessible office environments with a range of workplace perks.
- Relocation package for you and your family, including soft-landing package services to help you settle in.
- Being part of a team with a forward-looking, international mindset and agile working practices.
- A friendly, inclusive, and multicultural environment.
- Wellbeing programs, learning, and personal growth opportunities.
- A range of employee events throughout the year, including team-building activities, Learning Labs, Hackathons, and Designathons.
- Opportunities to shape the tech community within and outside of the company, through mentoring and knowledge-sharing.
