Quality Assurance Specialist
hace 2 semanas
Unlock your potential and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist, you'll be part of a global team of curious lifelong learners guided by our company values. Your passion for delivering exceptional customer experiences will shine through as you evaluate and analyze customer interactions to improve satisfaction scores. Your active listening skills will help ensure proper information is being given to customers while you analyze spreadsheets to pinpoint areas for improvement. This includes making sure employees are giving proper verbal statements, client requirements and policies are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager and contribute to the success of the customer experience as well as the overall success of the team. During a typical day, you'll assist the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, review and evaluate operational procedures, coordinate logistics and conduct related audits, facilitate periodic calibration sessions, and assist with administrative functions. What you bring to the role: high school diploma or equivalent, 6 months or more of customer service and call center experience, and understanding, interpreting, and manipulating data for reporting. What you can expect: a supportive environment for your career and professional development, an inclusive culture and community-minded organization, and a global team of curious lifelong learners. Ask us about our paid time off (PTO) and wellness and healthcare benefits.
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Quality Assurance Specialist
hace 6 días
Málaga, Málaga, España Ttec A tiempo completoAbout the Role:We are seeking a skilled Quality Assurance Specialist to join our team at TTEC. As a Quality Assurance Specialist, you will play a critical role in evaluating and analyzing customer interactions to improve customer experience and satisfaction scores.Key Responsibilities:Evaluate and analyze customer interactions to identify areas for...
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Quality Assurance Specialist
hace 1 semana
Málaga, Málaga, España Ttec A tiempo completoAbout the RoleWe are seeking a skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for evaluating and analyzing customer interactions to improve customer experience and satisfaction scores.Key ResponsibilitiesEvaluate and analyze customer interactions to improve customer experience and...
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Quality Assurance Specialist
hace 3 semanas
Málaga, Málaga, España Brite A tiempo completoAbout BriteBrite Payments is a pioneering open banking-powered account-to-account (A2A) payment provider of instant payments, payouts, and other financial services in Europe. Our mission is to create fast, secure, and transparent payment solutions that reduce risk for businesses and provide consumers with the best possible payment experience.At the heart of...
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Quality Assurance Specialist
hace 3 semanas
Málaga, Málaga, España Brite A tiempo completoAbout BriteBrite Payments is a pioneering open banking-powered account-to-account (A2A) payment provider of instant payments, payouts, and other financial services in Europe. Our mission is to create fast, secure, and transparent payment solutions that reduce risk for businesses and provide consumers with the best possible payment experience.At the heart of...
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Quality Assurance Specialist
hace 3 semanas
Málaga, Málaga, España Brite A tiempo completoAbout BriteBrite Payments is a leading open banking-powered account-to-account (A2A) payment provider of instant payments, payouts, and other financial services in Europe. Our mission is to create fast, secure, and transparent payment solutions that reduce risk for businesses and provide consumers with the best possible payment experience.Job SummaryWe are...
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Quality Assurance Specialist
hace 3 semanas
Málaga, Málaga, España Brite A tiempo completoAbout BriteBrite Payments is a leading open banking-powered account-to-account (A2A) payment provider of instant payments, payouts, and other financial services in Europe. Our mission is to create fast, secure, and transparent payment solutions that reduce risk for businesses and provide consumers with the best possible payment experience.Job SummaryWe are...
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Quality Assurance Specialist
hace 4 semanas
Málaga, Málaga, España Brite A tiempo completoAbout BriteBrite Payments is a pioneering open banking-powered account-to-account (A2A) payment provider of instant payments, payouts, and other financial services in Europe. Our mission is to create fast, secure, and transparent payment solutions that reduce risk for businesses and provide consumers with the best possible payment experience.At the heart of...
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Quality Assurance Specialist
hace 4 semanas
Málaga, Málaga, España Brite A tiempo completoAbout BriteBrite Payments is a pioneering open banking-powered account-to-account (A2A) payment provider of instant payments, payouts, and other financial services in Europe. Our mission is to create fast, secure, and transparent payment solutions that reduce risk for businesses and provide consumers with the best possible payment experience.At the heart of...
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Quality Assurance Specialist
hace 4 semanas
Málaga, Málaga, España Brite A tiempo completoAbout BriteBrite Payments is a pioneering open banking-powered account-to-account (A2A) payment provider of instant payments, payouts, and other financial services in Europe. Our mission is to create fast, secure, and transparent payment solutions that reduce risk for businesses and provide consumers with the best possible payment experience.At the heart of...
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Quality Assurance Specialist
hace 4 semanas
Málaga, Málaga, España Brite A tiempo completoAbout BriteBrite Payments is a pioneering open banking-powered account-to-account (A2A) payment provider of instant payments, payouts, and other financial services in Europe. Our mission is to create fast, secure, and transparent payment solutions that reduce risk for businesses and provide consumers with the best possible payment experience.At the heart of...
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Quality Assurance Specialist
hace 4 semanas
Málaga, Málaga, España Brite A tiempo completoAbout BriteBrite Payments is a leading open banking-powered account-to-account (A2A) payment provider of instant payments, payouts, and other financial services in Europe. Our mission is to create fast, secure, and transparent payment solutions that reduce risk for businesses and provide consumers with the best possible payment experience.Job SummaryWe are...
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Quality Assurance Specialist
hace 4 semanas
Málaga, Málaga, España Brite A tiempo completoAbout BriteBrite Payments is a leading open banking-powered account-to-account (A2A) payment provider of instant payments, payouts, and other financial services in Europe. Our mission is to create fast, secure, and transparent payment solutions that reduce risk for businesses and provide consumers with the best possible payment experience.Job SummaryWe are...
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Quality Assurance Specialist
hace 2 semanas
Málaga, Málaga, España Brite A tiempo completoAbout BriteBrite Payments is a leading open banking-powered account-to-account (A2A) payment provider of instant payments, payouts, and other financial services in Europe. Our mission is to create fast, secure, and transparent payment solutions that reduce risk for businesses and provide consumers with the best possible payment experience.At the heart of...
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Quality Assurance Specialist
hace 2 semanas
Málaga, Málaga, España Brite A tiempo completoAbout BriteBrite Payments is a leading open banking-powered account-to-account (A2A) payment provider of instant payments, payouts, and other financial services in Europe. Our mission is to create fast, secure, and transparent payment solutions that reduce risk for businesses and provide consumers with the best possible payment experience.At the heart of...
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Quality Assurance Specialist
hace 1 semana
Málaga, Málaga, España Ttec A tiempo completoJob SummaryAs a Quality Assurance Specialist at TTEC, you will play a vital role in ensuring the highest level of customer satisfaction. You will be responsible for evaluating and analyzing customer interactions to identify areas for improvement and provide recommendations for quality training. Your active listening skills and attention to detail will help...
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Quality Assurance Specialist
hace 7 días
Málaga, Málaga, España Tf Bank A tiempo completoJob Title: Quality Assurance Specialist - Mobile ApplicationsAbout the Role:We are seeking a skilled Quality Assurance Specialist to join our team at Tf Bank. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our mobile applications by planning and executing test activities, identifying defects, and collaborating with...
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Quality Assurance Specialist
hace 3 semanas
Málaga, Málaga, España Pepsi-Cola Products Philippines, Inc. (Pcppi) A tiempo completoJob SummaryWe are seeking a highly skilled Quality Assurance Analyst to assist our Quality Assurance Manager in managing quality assurance operations. The successful candidate will be responsible for ensuring adherence to quality standards and product quality through physical, analytical, and microbiological analysis of raw materials, packaging materials,...
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Quality Assurance Specialist
hace 3 semanas
Málaga, Málaga, España Pepsi-Cola Products Philippines, Inc. (Pcppi) A tiempo completoJob SummaryWe are seeking a highly skilled Quality Assurance Analyst to assist our Quality Assurance Manager in managing quality assurance operations. The successful candidate will be responsible for ensuring adherence to quality standards and product quality through physical, analytical, and microbiological analysis of raw materials, packaging materials,...
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Senior Quality Assurance Engineer
hace 3 semanas
Málaga, Málaga, España Tradingview Inc A tiempo completo{"title": "Quality Assurance Specialist", "content": "About UsWe're a leading provider of financial data and analytics solutions, serving tens of thousands of financial sites worldwide.Our mission is to empower millions of people to make informed decisions by providing high-quality information and innovative solutions.Our Tech StackWe use cutting-edge...
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Senior Quality Assurance Engineer
hace 3 semanas
Málaga, Málaga, España Tradingview Inc A tiempo completo{"title": "Quality Assurance Specialist", "content": "About UsWe're a leading provider of financial data and analytics solutions, serving tens of thousands of financial sites worldwide.Our mission is to empower millions of people to make informed decisions by providing high-quality information and innovative solutions.Our Tech StackWe use cutting-edge...