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Crm & Loyalty Program Manager (English Speaking) - Blu Selection

hace 2 meses

Valencia, Valencia, España Blu Selection A tiempo completo

**About Blu Selection**

We are a leading fashion company that values innovation and customer experience. Our mission is to provide high-quality products and exceptional service to our clients.

**Job Summary**

We are seeking an experienced CRM & Loyalty Program Manager to join our team. As a key member of our marketing department, you will be responsible for developing and implementing strategies to enhance customer engagement and retention.

**Key Responsibilities**

  • Develop and execute a comprehensive loyalty program to reward and retain customers
  • Manage and analyze customer data to inform marketing strategies and improve customer experience
  • Collaborate with the sales team to develop targeted marketing campaigns and promotions
  • Design and implement customer journey maps to improve customer engagement and retention
  • Work closely with the marketing team to develop and execute marketing campaigns and promotions

**Requirements**

  • 5+ years of experience in CRM and loyalty program management
  • Strong analytical and communication skills
  • Collaborative and able to influence at all organizational levels
  • Expertise in customer journeys, data-driven marketing, and segmentation
  • Proficiency in English

**What We Offer**

  • Competitive salary and benefits package
  • Opportunity to work with a leading fashion company
  • Collaborative and dynamic work environment
  • Professional development opportunities