Operations Assistant
hace 7 días
Job Summary
We are seeking a dynamic and versatile Operations Assistant to join our team at Sin Nombre in Seville. As an Operations Assistant, you will play a crucial role in providing exceptional customer service to our students, managing reservations and sales, and contributing to the overall success of our student accommodation business.
Key Responsibilities
- Provide customer service to students at the reception desk, via email, and over the phone.
- Manage reservations, check-in, and check-out processes, ensuring a smooth and efficient experience for our students.
- Receive and manage mail and parcels on behalf of our students.
- Support the administration office with reservations, sales, and other administrative tasks.
- Accompany visitors and future clients during open days, tours of the facilities, and inspection visits.
- Contribute to direct sales and marketing efforts.
Requirements
- Studies in Hospitality Industry, Tourism, or Business Administration (formative degrees or diplomas) are highly valued.
- Fluency in Spanish and English is required.
- Proficiency in MS Office is essential.
- Experience in customer-facing roles, social media, and new technologies is desirable.
What We Offer
- A competitive salary and attractive benefits package.
- Opportunities for further development and growth within a dynamic and fast-growing company.
- A pleasant and fun work environment in Seville with a talented and dedicated team.
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