Senior Manager, Employee Relations, Employee Experience

hace 1 día


Madrid, Madrid, España Amazon A tiempo completo
About the Role

We are seeking a highly skilled Senior Manager, Employee Relations, Employee Experience to join our team at Amazon. This is a unique opportunity to make a significant impact on our company's employee relations and labor relations strategy.

Key Responsibilities
  • Develop and Assess Engagement Mechanisms: Design and implement effective engagement strategies to maintain positive workplace environments for drivers.
  • Labor Relations Advice & Strategy: Identify trends and challenges, predict and mitigate risks, and develop solution-focused strategies and programs.
  • Crisis Management: Work reactively on crisis-oriented issues under extreme time limitations while exercising excellent judgment and leadership.
  • Project Management: Independently design, own, and lead successfully large-scale, network-wide projects that improve frontline partner experience.
  • Analyse and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations.
  • Deliver Innovative Solutions: Challenge current practices, industry status quo, and generate creative mechanisms that bring about large-scale solutions.
  • Provide Labour Relations Advice: In partnership with our legal teams, provide accurate and timely advice on works council and other workplace mechanisms in concert with meeting business needs.
  • Communicate Effectively: Rapidly produce high-quality written communications that concisely analyse problems and move solutions from concept to execution.
  • Lead Through Others: Build constructive relationships with critical stakeholders and peers to share information, influence change, and leverage resources to deliver results.
  • Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions.
  • Work at Scale: Design solutions for a single person, station, or situation then translate, design, and launch sustainable mechanisms for entire networks.
About the Team

The Employee Relations team at Amazon is dedicated to ensuring that our company is not only the most customer-centric, but also the most employee-centric in the world. We strive to create a positive and engaging work environment for all employees, and we are looking for a talented individual to join our team.

Requirements
  • University Degree: A degree in a relevant field such as employee relations, labor relations, or labor/employment law.
  • Professional Experience: Significant professional experience in employee relations, labor relations, or labor/employment law.
  • Excellent Writing and Communication Skills: Excellent writing and communication skills with all levels of stakeholders.
  • Project Management Experience: First experience in managing complex projects and/or programs with heterogeneous teams.
  • Language Skills: Comprehension in English, both written and spoken. Fluency in at least one other European language is desirable.
  • Labor and Employment Law Knowledge: Knowledge of labor and employment law.
  • Change Management, Leadership, Negotiation, and Influencing Skills: Strong change management, leadership, negotiation, and influencing skills.
  • Relevant Experience: Relevant experience working at the European level on labor and employee relations matters in a unionized environment.
  • Complex Strategy Design and Execution: Demonstrated ability to design and execute complex strategies across large networks in multiple countries.
  • Third-Party Contractor Workforce Experience: Experience working with third-party contractor workforces.
  • Metrics Analysis and Employee Sentiment Data: Experience analyzing metrics and assessing employee sentiment data to find root causes and develop short-, medium-, and long-term plans.


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