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Senior Manager, Employee Relations, Employee Experience

hace 2 meses

Madrid, Madrid, España Amazon A tiempo completo

Job Summary

We are seeking a highly skilled Senior Manager, Employee Relations to join our team at Amazon. As a key member of our senior leadership team, you will be responsible for developing and delivering projects and programs that drive employee engagement and labor relations excellence.

Key Responsibilities

  • Associate Engagement: Develop and assess engagement mechanisms that maintain positive workplace environments for drivers, assess and inform leadership on key areas of improvement both locally and across the network.
  • Labor Relations Advice & Strategy: Identify trends and challenges, predict and mitigate risks, and develop and execute solution-focused strategies and programs.
  • Crisis Management: Work reactively on crisis-oriented issues under extreme time limitations while exercising excellent judgment and leadership.
  • Project Management: Independently design, own, and lead successfully large-scale, network-wide projects that improve frontline partner experience.
  • Analyse and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs.
  • Deliver Innovative Solutions: Challenge current practices, industry status quo, and generate creative mechanisms that bring about large-scale solutions.
  • Provide Labour Relations Advice: In partnership with our legal teams, provide accurate and timely advice on works council and other workplace mechanisms in concert with meeting business needs.

Requirements

  • Significant employee and labor relations expertise.
  • Excellent judgment and highly-developed analytical and communication skills.
  • Ability to influence leaders to win alignment, support, and change agents.
  • Strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations.
  • Ability to define and measure success of programs.

What We Offer

As a Senior Manager, Employee Relations at Amazon, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. You will be responsible for developing and delivering projects and programs that drive employee engagement and labor relations excellence.