Dealer Support Specialist

hace 2 semanas


Madrid, Madrid, España Msx International Inc. A tiempo completo
Job Title: Dealer Support Agent-Spanish

Ubicación: Madrid, MD, ES, 28037
Empresa: MSX INTERNATIONAL
Agente Dealer Support_Español.
¿Tienes experiencia en atención al cliente a través de Contact Centers y estás en disposición de enfrentarte a nuevos desafíos?
Este es tu rol en MSX
Objetivo del puesto:
Nuestros Agentes de Dealer Support darán soporte a la red de concesionarios en procesos de distribución de ventas, asegurando la calidad de los servicios proporcionados a través de diferentes canales (email, teléfono, etc).
Responsabilidades de Agentes de Dealer Support:
Dar soporte a la red de concesionarios en todos los procesos relacionados con la distribución de vehículos (OTD: Order To Delivery): Consultas de pedido, transporte y registro de vehículos.
Entrega de vehículo, gestión de citas y documentación.
Actividades de remarketing y soporte a flotas.

Te buscamos a ti si:
Tienes amplio conocimiento y experiencia del sector de atención al cliente.
Habilidades de comunicación.
Experiencia en soporte de pedidos, soporte de ventas o soporte de flotas.
Imprescindible idioma nativo español.
Experiencia en el uso de sistemas de tickets y paquete Office.
Habilidades de cooperación y contribuyes al desarrollo positivo del equipo.
Contrato indefinido a jornada completa. 40 horas a la semana, lunes – viernes.
Formarás parte de un gran equipo de profesionales en una compañía consolidada internacionalmente.
Adquirirás una visión global del sector del automóvil, relacionándote con clientes, proveedores, consultores y concesionarios.
MSX Bazaar: Portal de compras colectivas con grandes descuentos para empleados.
23 días laborables según convenio colectivo + 3 días extra.
Plan de formación interna.
¿Crees que eres la persona ideal para esta posición? Queremos conocerte Inscríbete a la oferta rápidamente y revisaremos tu candidatura.

#J-18808-Ljbffr



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