Claims Quality Review Specialist
hace 3 días
Berkshire Hathaway Specialty Insurance (BHSI) is a leading provider of commercial property, casualty, and specialty insurance coverages. We are seeking a Claims Quality Review Specialist to join our Global Claims Quality Assurance team.
This role involves reviewing and evaluating closed and open claim files to ensure compliance with our Claims Service Standards. The successful candidate will have excellent communication skills, be able to work independently, and have a strong understanding of insurance claims handling.
Key Responsibilities:
- Review and evaluate closed and open claim files against our Claims Service Standards
- Lead internal claim reviews, including data analysis, sample selection, and communication with claims management
- Conduct trend analysis and prepare specialized analytic reporting for multiple lines of business and regions
- Develop continuous improvement recommendations and work with claims management to implement initiatives
Requirements:
- 3-5 years of experience handling claims for a commercial insurance carrier
- Excellent interpersonal communication skills
- Ability to thrive in a team environment and handle multiple tasks simultaneously
- Ability to manage time effectively, set priorities, and meet deadlines
- Strong communication (verbal and written) and interpersonal skills
BHSI Offers:
- A competitive package and exciting growth opportunities for career-oriented teammates
- A dynamic, action-oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and other stakeholders
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