Claims Quality Assurance Specialist

hace 2 meses


Madrid Centro, Madrid, España BERKSHIRE HATHAWAY SPEC INS A tiempo completo
Job Description

Berkshire Hathaway Specialty Insurance (BHSI) is a leading provider of commercial property, casualty, and specialty insurance solutions. We are seeking a highly skilled Claims Quality Review Specialist to join our Global Claims Quality Assurance team.

Key Responsibilities:
  • Review and evaluate closed and open claim files to ensure compliance with BHSI's Claims Service Standards.
  • Assign and track claim file reviews completed by internal stakeholders.
  • Lead internal claim reviews, including data analysis, sample selection, and communication with claims management.
  • Conduct trend analysis and prepare specialized reporting for multiple lines of business and regions.
  • Develop continuous improvement recommendations and work with claims management to implement initiatives.
  • Support product development and other projects as needed.
Requirements:
  • 3-5 years of experience handling claims for a commercial insurance carrier.
  • Excellent interpersonal and communication skills.
  • Ability to thrive in a team environment and handle multiple tasks simultaneously.
  • Strong analytical and problem-solving skills.
  • Intermediate to expert skills in MS Excel and proficiency in MS Word, Excel, and PowerPoint.
What We Offer:
  • A competitive compensation package and exciting growth opportunities.
  • A dynamic and action-oriented work environment centered on customer satisfaction and team excellence.
  • A non-bureaucratic organization that values individual excellence and teamwork.


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