Customer Support Specialist
hace 6 días
Zoho Corporation B.V. is a leading provider of cloud-based software and services, empowering businesses worldwide with innovative solutions.
We are a privately held company deeply committed to solving problems through global collaboration, experimentation, and iteration.
Our organization believes in following your instincts and empowering organizations of all sizes to thrive in the digital age.
Job SummaryWe are seeking a dedicated Customer Support Representative to join our team and provide exceptional support to our customers in the European market.
Key Responsibilities- Product Expertise: Learn and master Zoho's suite of SaaS products to become a product expert.
- Customer Support: Assist European customers via phone, chat, and email, addressing inquiries, troubleshooting issues, and providing product guidance.
- Collaboration: Collaborate with cross-functional teams to ensure prompt resolution of customer concerns.
- Record Keeping: Maintain accurate and detailed records of customer interactions and resolutions.
- Documentation: Contribute to the creation and improvement of support documentation.
- Language Proficiency: Full professional proficiency in English and Dutch Language (both written and verbal).
- Software Knowledge: Basic understanding of software programs; prior experience with SaaS products is an advantage.
- Adaptability: Ability to learn quickly and adapt to evolving product features.
- Problem-Solving: Excellent problem-solving and analytical skills.
- Work Environment: Comfortable working in an office environment.
- Language Proficiency: Proficiency in one or more European languages such as Spanish, German, or French.
- Customer Support Experience: Previous customer support experience.
- Programming Knowledge: Basic programming knowledge.
- Competitive Salary: Competitive salary package aligned with candidate's qualifications, experience, and the market value of the role.
- Training and Development: Continuous training and professional development opportunities.
- Supportive Work Environment: Supportive and inclusive work environment.
- Clear Development Plan: Clear development plan in the short, medium, and long run.
- Coaching and Mentoring: Participation in coaching and mentoring schemes.
- Global Teamwork: Opportunity to work with a global team and contribute to the growth of a leading technology company.
-
Customer Support Specialist
hace 1 día
Valencia, Valencia, España Textron Aviation A tiempo completoCustomer Support Specialist Opportunity at Textron AviationAbout the RoleWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at Textron Aviation. As a key member of our 1CALL Center, you will play a critical role in providing exceptional support to our customers.Key ResponsibilitiesRespond to customer inquiries and...
-
Customer Support Specialist
hace 13 horas
Valencia, Valencia, España Textron Aviation A tiempo completoCustomer Support Specialist Opportunity at Textron AviationAbout the RoleWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at Textron Aviation. As a key member of our 1CALL Center, you will play a critical role in providing exceptional support to our customers.Key ResponsibilitiesRespond to customer inquiries and...
-
Customer Support Specialist
hace 4 días
Valencia, Valencia, España Textron Aviation A tiempo completoJob Summary:Textron Aviation is seeking a highly skilled Customer Support Specialist to join our Europe 1CALL team. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Answer customer calls and collaborate with team members to ensure seamless support.Report...
-
Customer Support Specialist
hace 4 días
Valencia, Valencia, España Textron Aviation A tiempo completoJob Summary:Textron Aviation is seeking a highly skilled Customer Support Specialist to join our Europe 1CALL team. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Answer customer calls and collaborate with team members to ensure seamless support.Report...
-
Customer Support Specialist
hace 6 días
Valencia, Valencia, España Zoho Corporation A tiempo completoAbout the RoleZoho Corporation is seeking a highly motivated and dynamic Customer Support Specialist to join our talented team and be part of our exciting growth journey.Key ResponsibilitiesDevelop in-depth knowledge of Zoho's suite of SaaS products to provide expert-level support to customers.Collaborate with cross-functional teams to ensure prompt...
-
Customer Support Specialist
hace 7 días
Valencia, Valencia, España Zoho Corporation A tiempo completoAbout the RoleZoho Corporation is seeking a highly motivated and dynamic Customer Support Specialist to join our talented team and be part of our exciting growth journey.Key ResponsibilitiesDevelop in-depth knowledge of Zoho's suite of SaaS products to provide expert-level support to customers.Collaborate with cross-functional teams to ensure prompt...
-
Customer Support Specialist
hace 6 días
Valencia, Valencia, España Zoho Corporation A tiempo completoAbout Zoho CorporationWelcome to Zoho Corporation, a leading provider of cloud-based software and services. Our organization is deeply committed to solving problems through global collaboration, experimentation, and iteration. We believe in empowering organizations of all sizes to thrive in the digital age.Job SummaryWe are seeking a highly motivated...
-
Customer Support Specialist
hace 7 días
Valencia, Valencia, España Zoho Corporation A tiempo completoAbout Zoho CorporationWelcome to Zoho Corporation, a leading provider of cloud-based software and services. Our organization is deeply committed to solving problems through global collaboration, experimentation, and iteration. We believe in empowering organizations of all sizes to thrive in the digital age.Job SummaryWe are seeking a highly motivated...
-
Customer Support Specialist
hace 6 días
Valencia, Valencia, España Zoho Corporation A tiempo completoAbout the RoleZoho Corporation is seeking a highly motivated and detail-oriented Customer Support Specialist to join our team in the European market. As a key member of our support team, you will be responsible for providing exceptional support to our customers, addressing their inquiries, troubleshooting issues, and providing product guidance.Key...
-
Customer Support Specialist
hace 7 días
Valencia, Valencia, España Zoho Corporation A tiempo completoAbout the RoleZoho Corporation is seeking a highly motivated and detail-oriented Customer Support Specialist to join our team in the European market. As a key member of our support team, you will be responsible for providing exceptional support to our customers, addressing their inquiries, troubleshooting issues, and providing product guidance.Key...
-
Customer Support Specialist
hace 7 días
Valencia, Valencia, España Zoho Corporation B.V. A tiempo completo**Job Summary**Zoho Corporation B.V. is seeking a highly motivated and detail-oriented Customer Support Specialist to join our team and provide exceptional support to our customers in the European market.About UsZoho Corporation B.V. is a leading provider of cloud-based software and services, empowering businesses worldwide with innovative solutions. Our...
-
Customer Support Specialist
hace 6 días
Valencia, Valencia, España Zoho Corporation B.V. A tiempo completo**Job Summary**Zoho Corporation B.V. is seeking a highly motivated and detail-oriented Customer Support Specialist to join our team and provide exceptional support to our customers in the European market.About UsZoho Corporation B.V. is a leading provider of cloud-based software and services, empowering businesses worldwide with innovative solutions. Our...
-
Customer Support Specialist
hace 6 días
Valencia, Valencia, España Zoho Corporation B.V. A tiempo completoAbout Zoho Corporation B.V.Zoho Corporation B.V. is a leading provider of cloud-based software and services, empowering businesses worldwide with innovative solutions.We are a privately held company deeply committed to solving problems through global collaboration, experimentation, and iteration.Our organization believes in following your instincts and...
-
Customer Support Specialist
hace 6 días
Valencia, Valencia, España Zoho Corporation B.V. A tiempo completoAbout Zoho Corporation B.V.Zoho Corporation B.V. is a leading provider of cloud-based software and services, empowering businesses worldwide with innovative solutions.We are a privately held company deeply committed to solving problems through global collaboration, experimentation, and iteration.Our organization believes in following your instincts and...
-
Customer Support Specialist
hace 11 horas
Valencia, Valencia, España Zoho Corporation B.V. A tiempo completoAbout Zoho Corporation B.V.Zoho Corporation B.V. is a leading provider of cloud-based software and services, empowering businesses worldwide with innovative solutions.We are a privately held company deeply committed to solving problems through global collaboration, experimentation, and iteration.Our organization believes in following your instincts and...
-
Customer Support Specialist
hace 15 horas
Valencia, Valencia, España Zoho Corporation B.V. A tiempo completoAbout Zoho Corporation B.V.Zoho Corporation B.V. is a leading provider of cloud-based software and services, empowering businesses worldwide with innovative solutions.We are a privately held company deeply committed to solving problems through global collaboration, experimentation, and iteration.Our organization believes in following your instincts and...
-
Customer Support Specialist
hace 7 días
Valencia, Valencia, España Zoho Corporation A tiempo completoAbout Zoho CorporationZoho Corporation is a leading provider of cloud-based software and services, empowering organizations of all sizes to thrive in the digital age.Job SummaryWe are seeking a highly motivated and dynamic Customer Support Specialist to join our talented team and be part of our exciting growth journey.Key ResponsibilitiesLearn and master...
-
Customer Support Specialist
hace 6 días
Valencia, Valencia, España Zoho Corporation A tiempo completoAbout Zoho CorporationZoho Corporation is a leading provider of cloud-based software and services, empowering organizations of all sizes to thrive in the digital age.Job SummaryWe are seeking a highly motivated and dynamic Customer Support Specialist to join our talented team and be part of our exciting growth journey.Key ResponsibilitiesLearn and master...
-
Customer Support Specialist
hace 6 días
Valencia, Valencia, España Wibit Consulting & Services (Wibitcs) A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at Wibit Consulting & Services (Wibitcs). As a Customer Support Specialist, you will play a critical role in ensuring the smooth daily operation of our services, handling customer inquiries, and providing exceptional support to our clients.Key ResponsibilitiesHandle...
-
Customer Support Specialist
hace 7 días
Valencia, Valencia, España Wibit Consulting & Services (Wibitcs) A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at Wibit Consulting & Services (Wibitcs). As a Customer Support Specialist, you will play a critical role in ensuring the smooth daily operation of our services, handling customer inquiries, and providing exceptional support to our clients.Key ResponsibilitiesHandle...
