Customer Experience Content Specialist

hace 1 semana


Barcelona, Barcelona, España Stayforlong A tiempo completo
{"title": "Customer Experience Content Specialist", "description": "Join Our Team

We are Stayforlong, a travel agency that believes in the power of prolonged stays. We're passionate about creating meaningful connections with our customers and their destinations. As we continue to grow, we're looking for a talented Customer Experience Content Specialist to help us elevate our online presence and customer experience.

Key Responsibilities
  • Plan, create, and update CX content across our website and Help Center.
  • Create engaging and informative content that supports our customers' journeys.
  • Ensure content aligns with our brand standards and style guidelines.
  • Work with cross-functional teams to localize materials and translate existing workflows into self-service content.
  • Monitor trends and ensure consistency and accuracy across all internal and external content touch points.
What We're Looking For
  • Proven experience creating content for digital platforms.
  • Outstanding written and verbal communication skills in English.
  • In-depth understanding of customer needs and expectations.
  • Familiarity with content management tools and systems.
  • Ability to manage multiple projects and meet deadlines.
What We Offer
  • Permanent contract.
  • Immediate incorporation.
  • Full-time position.
", "lang_code": "en-US"}

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