Learning & Development Specialist
hace 2 días
Job Summary
We are seeking a highly skilled and experienced Learning & Development Manager to join our team at Accor Hotels. As a key member of our Talent & Culture department, you will be responsible for developing and implementing training strategies and programs for all levels of staff within the property.
Key Responsibilities
- Collaborate with department heads to identify training needs and design customized learning solutions.
- Creation of training materials, presentations, and e-learning modules.
- Coordinate and schedule training sessions, workshops, and seminars.
- Monitor training effectiveness and provide recommendations for improvement.
- Conduct training sessions, ensuring they are interactive, engaging, and tailored to the audience's needs.
- Support employees with continuous development plans and career progression.
- Maintain and update training records, ensuring compliance with industry standards.
- Keep abreast of industry trends, best practices, and new training techniques.
Requirements
- Proven experience in Learning & Development, preferably within the hospitality industry.
- Strong understanding of adult learning principles and instructional design methods.
- Excellent presentation, communication, and interpersonal skills.
- Ability to multitask, work under pressure, and meet deadlines.
- Proficiency in MS Office.
- Strong organizational and problem-solving abilities.
- Proficient with hospitality industry standards and regulations.
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