Digital Sales Account Manager for France

hace 2 días

Barcelona, Barcelona, España Softwareone A tiempo completo

Unlock Your Potential as a Digital Sales Account Manager for France

At SoftwareOne, we're redefining the way organizations build, buy, and manage everything in the cloud. As a Digital Sales Account Manager for France, you'll play a key role in driving our revenue growth and fostering trust-based relationships with our SME clients.

Key Responsibilities:

  • Relationship Management: Build and maintain strong relationships with SME clients, understanding their needs and goals.
  • Service Delivery: Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs.
  • Renewal Strategy: Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals.
  • Escalation Resolution: Address and resolve post-sales issues, collaborating with cross-functional teams to troubleshoot problems.
  • Account Coverage: Maintain a comprehensive understanding of clients' business landscapes, identifying opportunities for growth.
  • Data-driven Sales: Utilize data insights and market intelligence to drive sales motions, identify upsell opportunities, and execute targeted sales campaigns.
  • Performance Analysis: Monitor and analyze performance metrics to improve account management processes and sales strategies.
  • Client Advocacy: Represent client interests within the organization, championing client success stories to drive referrals and testimonials.

What We're Looking For:

  • Passionate about Sales: You're driven by a desire to excel in customer satisfaction and sales.
  • Experience in Selling Technology: You have a proven track record in selling technology products and services.
  • Strong Verbal Communication and Negotiation Skills: You're able to effectively communicate and negotiate with clients.
  • Customer Onboarding and Handling Expertise: You have experience in onboarding and handling customers.
  • Escalation Management Proficiency: You're able to manage escalations and resolve post-sales issues.
  • Request Tracking and Collaboration Skills: You're able to track and collaborate on requests.
  • Ability to Convert Business Problems to Technical Solutions: You're able to convert business problems into technical solutions.
  • Continuous Learning Orientation: You're committed to continuous learning and professional development.
  • Fluent in French and English: You're proficient in both French and English.

About SoftwareOne:

We're a culture-first organization that values collaboration and growth. As a Digital Sales Account Manager for France, you'll be part of a talented global team that's passionate about delivering exceptional service and driving revenue growth.

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