Customer Service Representative with Dutch Language Skills

hace 2 semanas


Madrid, Madrid, España Wibit Consulting & Services A tiempo completo
Job Title: Customer Care Specialist with Dutch Language Skills

We are seeking an experienced Customer Care Specialist with Dutch language skills to join our team in Croatia. As a Customer Care Specialist, you will be responsible for reviewing incoming invoices and payment reminders from clients, corresponding with partners, and engaging in internal communication with colleagues and superiors.

Key Responsibilities:
  • Reviewing invoices against purchase orders, contracts, and delivery receipts to ensure correct quantities, pricing, and terms
  • Accurately entering invoice details into the financial or ERP system
  • Investigating and resolving any discrepancies or issues with invoices, such as incorrect amounts or missing information
  • Maintaining accurate records of all invoices processed and ensuring documentation is properly filed
  • Liaising with vendors, suppliers, and internal departments to resolve invoice-related queries or disputes
Requirements:
  • Native or fluent in Dutch, both verbal and written
  • Residing in Croatia and being able to take on a job legally without the company's support
  • A high school diploma or equivalent; an associate's or bachelor's degree in accounting, finance, or a related field is a plus
  • Prior experience in invoicing, accounting, or bookkeeping roles; familiarity with accounts payable processes
  • Strong attention to detail and accuracy in verifying invoices and identifying discrepancies
  • Excellent organizational skills to manage a high volume of invoices and ensure timely processing
  • Good written and verbal communication skills for interacting with vendors and internal teams
  • Ability to analyze and resolve invoice discrepancies effectively
  • Strong problem-solving abilities to manage any issues that arise during invoice processing
  • Knowledge of tax regulations, accounting principles, and company policies related to invoicing
What We Offer:
  • Excellent remuneration package based on experience, skills, and performance
  • Indefinite contract
  • Fully remote work from Croatia
  • A dynamic and creative team with a positive and friendly atmosphere
  • Good work environment - the employer can show off great reviews from their employees
  • Guidance and tools to reach your full potential


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